Nurx is a telemedicine company that offers birth control prescriptions, emergency contraception, and home testing kits for sexually transmitted infections (STIs).

All prescriptions are written by a licensed healthcare provider in your state and delivered right to your door. Nurx uses an accredited lab for sample testing. It also uses licensed pharmacies — which you can always double-check here.

While Nurx shouldn’t be considered a replacement for your regular healthcare provider, it can still be a convenient way to access basic healthcare when you need it. Here’s what else you should know about Nurx.

Nurx is designed to be easy and affordable, no matter which service you choose. While there may be some minor differences based on your needs, here’s what you’ll do in a nutshell.

Input your info

From Nurx’s website or app, you’ll choose what services you’re interested in. Then, you’ll answer a couple questions about your health history and give your insurance info if you have it.

If you don’t have insurance, no worries. You can still use Nurx if you plan to pay out of pocket.

Pay a consultation fee

Next, you’ll pay a $15 consultation fee to have a medical provider review your info. They’ll look over everything and write a medically appropriate prescription or place an order for your tests.

Once you pay the consultation fee, you’ll have unlimited access to a Nurx medical provider for a full year — just in case you have questions about your diagnosis, prescriptions, or aftercare.

Get your delivery

Sit back and relax — there’s no need to head to the doctor or pharmacy in person. Instead, your order will be shipped free and arrive at your door in discreet packaging.

Usually, you’ll get your delivery in about 3 to 5 business days. However, some online reviewers have noted their prescriptions took significantly longer to arrive.

Right now, Nurx is available in 30 states. Due to legislation prohibiting at-home collection and testing, home test kits can’t be sent to users in New York.

You can pay for Nurx services with insurance, or you can pay out of pocket.

If you pay for Nurx prescriptions and tests with insurance, you’ll be responsible for any copays, deductibles, or out-of-pocket costs associated with your specific plan’s level of coverage.

Regardless of insurance, you’ll always pay the $15 consultation fee out of pocket. This fee doesn’t cover the cost of your prescriptions themselves.

In 2019, an article in The New York Times reported that a small number of returned, but unopened, prescription birth control pills at Nurx were reshipped to new customers.

The company released a statement indicating this practice had ended in 2018, and happened with a very small fraction of its 1 million orders processed since 2015.

The same article noted that Nurx executives had attempted to revise a birth control policy for women over 35 years old. State medical laws usually prevent those without medical licenses from influencing medical policy.

Nurx hired new leadership, including a new chief executive, and argued that the actions of former employees weren’t an accurate reflection of its current operation.

In terms of customer reviews, the feedback is largely positive. There are thousands of people who find Nurx to be both convenient and timesaving.

However, there are also people who have experienced lengthy delays and sudden changes in available prescriptions.

Nurx offers more than 100 types of birth control, including:

Once you’ve paid the consultation fee and placed your order, you’ll get a 3-month supply. Nurx refills and ships your prescription automatically, but you can cancel anytime.

Is it right for you?

If you know what you need and want in terms of birth control, Nurx can be a quick, convenient way to get your prescription.

However, if you have questions about the best kind of birth control for you, or you usually have multiple health questions for your doctor, you may prefer a face-to-face meeting with your regular practitioner.

Cost

Cost will vary depending on your health insurance, but it should be about the same as you’d pay at an in-person pharmacy.

If you don’t have health insurance, you can contact the Nurx team to learn about birth control brands that start at $15 per month.

Nurx offers both prescription and nonprescription emergency contraceptives, also known as the morning-after pill. These include Ella and Plan B.

Is it right for you?

One thing to keep in mind is that emergency contraceptives are most effective if they’re taken within 3 to 5 days. Nurx doesn’t offer overnight delivery, but your provider can call in a request to your local pharmacy to make sure you get your emergency contraceptives quickly.

You can also use Nurx to have emergency contraceptives on hand in case your regular birth control method fails or isn’t available.

Cost

Emergency contraceptives from Nurx can be free with insurance or as low as $20 without insurance.

PrEP, or pre-exposure prophylaxis, is a daily medication that helps prevent HIV.

Nurx offers both Truvada and Descovy, which are the two brands of PrEP approved by the Food and Drug Administration (FDA).

Is it right for you?

The Centers for Disease Control and Prevention (CDC) recommends PrEP for people who may be at risk for HIV infection. For it to work, you’ll need to be sure you currently don’t have HIV.

Nurx will send you an HIV testing kit from one of its partner labs. You’ll follow the directions to collect your samples and send them back for screening. If you’d rather do your lab work in person, that’s an option too.

Once your results are in, a Nurx provider will review them to figure out whether PrEP is a good choice for you. If it is, Nurx will send you a 3-month supply of daily pills. You’ll also need to complete lab tests every 3 months.

Cost

If you’re paying with insurance, Nurx charges $35 to cover the cost of the test kit. The prescription is usually covered in full by insurance.

Without insurance, you’ll pay $129 for HIV testing, or $199 for comprehensive testing that includes both HIV and other STIs.

Human papillomavirus, or HPV, is the most common STI in the United States, according to the CDC.

There are more than 100 types of HPV, many of which don’t cause symptoms or significant issues. But some can cause abnormal cells on the cervix that can develop into cancer.

Is it right for you?

An HPV screening test determines your risk for cervical cancer and is recommended for women ages 30 to 65.

While HPV screening can be performed during routine Pap smears, it can also be done separately. You can order a test from Nurx and get a kit in the mail. It’s a quick, painless swab.

You’ll return your sample with the prepaid label and box to the Nurx partner lab. The Nurx medical team will review your results and cover next steps.

A negative result means no high-risk HPV strains were detected, and your risk for developing cervical cancer is low.

A positive result isn’t a cancer diagnosis. Instead, it’s an indication that you’re at a greater risk for getting cervical cancer and should follow up with your doctor.

Cost

The home HPV test kit starts at $49 with insurance or a flat fee of $79 without insurance. Both fees include the test kit, lab tests and results, shipping, and prepaid return.

Nurx offers three STI home test kits:

  • the Full Control Kit
  • the Healthy Woman Kit
  • the Basics Covered Kit

Each kit includes detailed instructions for safely collecting and packing samples to avoid contamination or compromise during transit.

Is it right for you?

If you’re not sure what to get tested for, or if you’re having any unusual symptoms, it’s best to take a trip to your healthcare provider. Otherwise, home test kits can be convenient.

The Full Control Kit is designed for people who haven’t been tested for STIs in more than a year (or ever). It tests for:

The Healthy Woman Kit tests for:

The Basics Covered Kit is best for people who have been recently tested but need a checkup. It tests for:

  • chlamydia
  • gonorrhea
  • HIV
  • syphilis

Learn more about home testing versus in-person testing here.

Cost

Here’s the price breakdown for each kit without insurance. These fees cover the test kit, lab work, and shipping:

  • Full Control Kit: $220
  • Healthy Woman Kit: $190
  • Basics Covered Kit: $150

With insurance, each test kit is $75, which includes the test kit and shipping. Nurx’s partner lab will bill your insurance for any additional testing costs. If the lab is out of network with your insurance, the testing fee will be $99. If they’re in network, fees will vary.

All lab work is completed at Molecular Testing Labs, an accredited lab that has met the U.S. government’s highest standards of quality and safety.

Your personal information is kept anonymous and protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Nurx can save you time and hassle if you want to refill birth control or access emergency contraceptives and home test kits for common STIs.

When inputting your information and talking to a Nurx medical provider, it’s important to be completely honest about your health history to avoid potential complications with any prescriptions.

Keep in mind that Nurx isn’t a substitute for annual visits to your gynecologist, but it can offer convenience and minimize unnecessary visits for prescription refills or STI testing.