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- Best landline medical alert system: Philips Lifeline HomeSafe Standard
- Best system for the garden or yard: Medical Care Alert Home and Yard
- Most modern: Aloe Care Health Essentials Plus System
- Easiest to use without a landline: Bay Alarm Medical In-Home Cellular System
- Best 2-for-1 deal: MobileHelp Duo
- Simplest mobile system: One Call Alert Mobile On-the-Go
- Best medical alert system for the price: ADT Medical Alert Plus
- Most affordable fall protection: LifeStation At Home
- Best nonwearable medical alert device: GetSafe Standard
Also known as personal emergency response systems, medical alert devices make sure that help can get to you when you need it.
Most medical alert systems are designed to be worn at all times. They may take the form of a pendant that you keep around your neck or resemble a bracelet or watch that you keep on your wrist.
The defining feature of any medical alert system is a button that you press that immediately connects you with medical help or an emergency contact person.
Healthcare professionals believe that medical alert systems reduce hospital admissions and prolong the ability of people who have them to live independent lives.
The greatest benefit of these systems is the peace of mind they can provide to other family members and loved ones.
With so many types of medical alert systems to choose from, it can be hard to shop for one that meets your needs. We put together a list of some of the best out there, along with some tips on how to find your match.
The most common medical alert systems include:
- Home-based medical alert systems: These systems have two parts: a two-way speaker that is mounted and kept in a permanent place in your home, and a button that is typically worn as a pendant or watch. You can press the button or activate the speaker at any time. These systems only work when the activation button is within range of the base. Home-based medical alert systems can be monitored, meaning the device calls into a live, trained professional who directs care if you need it. They can also be unmonitored, meaning that the device simply calls a preprogrammed emergency contact or calls 911.
- Mobile alert systems: These systems don’t work with a base, but they are enabled with built-in cellular service. These systems also work with a wearable pendant, watch, or bracelet, but they don’t require you to be in range of a base to work. That means they can be used on the go, not just in your home. Just like home-based medical alert systems, mobile alert systems can be monitored or unmonitored.
Standard features of medical alert systems
The features in your medical alert system will vary. There is no FDA criteria for allowing a device to call itself a medical alert system.
That being said, all medical alert systems come with a button to press in case of an emergency.
More deluxe models (and many of the models on this list) also come with a base. The base has a two-way speaker that allows you to connect with an agent or a pre-programmed emergency contact number.
Most medical alert systems also come with a wearable device that you can wear as a pendant or as a watch.
Many, but not all, medical alert systems come with an app that pairs with your smartphone to help you manage your device. These apps can also provide information to trusted caregivers and loved ones, who can log in to it from their device and check on you without having to send a text or make a phone call.
Pricing guide
- Subscription plans: Many medical alert systems offer pricing plans and options for monthly, quarterly, semiannual, or annual payments. Usually, paying for more months of coverage up front reduces the overall cost.
- Billed cost: Companies may show their subscription costs based on a monthly breakdown. In this list, we’ve tried to reflect the amount and when you would expect to pay (monthly, every 3 months, 6 months, or annually).
- Equipment costs: Some companies include the cost of the equipment in the subscription plan. For others, you pay for the main device separately.
- Activation fees: This is another one-time cost along with the price tag of any equipment.
We break down some of these fees for each product on our list. Reputable companies will be transparent about any costs upfront or over time.
Best medical alert system with landline access
Philips Lifeline HomeSafe Standard
Price: $29.95 per month, plus a one-time activation fee of $50
The Philips brand has been in the medical alert business for 40 years. This unit comes with pendant or wristband options, so you can choose what you prefer to wear.
Automatic fall detection is included. If there’s a medical emergency that triggers the system, Philips operators will reach out to your contacts on file as well as a medical professional, if you so choose.
Its app can help you share information and plan care with your contacts.
Some customers find that the self-installation options aren’t as intuitive as they’d like, so you might want to spring for the technical setup at checkout.
You don’t need to remember to recharge the battery, but you will need to replace it eventually.
Note that this device requires a landline phone. There’s also a cellphone version of this device.
Product callouts
- Monthly fees: $29.95 per month
- Setup fee: $50
- Type: monitored, home-based
- Auto-fall detection: available, costs extra
- Other key features: device-specific smartphone app, multilingual response agents
Pros:
- dials you into a trained professional when you need help
- no long-term contract required
- access to an app where loved ones can help manage the status of your device
Cons:
- requires a landline to work, though you can upgrade to a similar, cellular-based device
- fall detection not standard
Best medical alert system for in the garden
Medical Care Alert Home and Yard
Price: $104.85 quarterly, $209.70 semiannually, or $384.45 per year; no setup fee
This system is designed to go outdoors with you. It keeps help within reach even two football fields away from your home.
What’s different is the two-way communication system (think of a short-wave radio) that allows you to speak directly into a speaker if you need to call for assistance. The wearable device can be worn on a lanyard, carried in your pocket, or attached to your wrist via a Velcro strap. It’s also waterproof.
This device requires a landline. You can hook it up to your landline phone so that you can answer your calls from anywhere in your home or yard.
There’s also a 14-day trial to decide whether you want to keep the device. Automatic fall detection is not included but can be added for an additional $10 a month.
Product callouts
- Monthly fees: $384.45 per year
- Setup fee: N/A
- Type: monitored, home-based
- Auto-fall detection: available, costs extra
- Other key features: answer the phone through the two-way speaker; wearable button is safe to use in the shower
Pros:
- can be used at a wide range from its base
- wearable button is waterproof
Cons:
- only a 2-week trial period to decide if you like the device
- requires access to a landline
Most modern-looking design
Aloe Care Health Essentials Plus System
Price: $39.99 per month, plus a one-time hardware cost of $249.99
This system from Aloe Care Health is meant to be unobtrusive and easy to use. The wearable wrist device and pendant come with 4G technology, so you don’t have to worry about Wi-Fi or a landline.
The devices are specifically designed to not have a “medical” look, and they may be easier on the eyes for some people.
The device connects with the Aloe Care app, which is available for Apple and Android.
The Aloe Care Smart Hub can connect you to medical assistance or family members, depending on what you need. Automatic fall protection is included, and there’s even a motion-activated nightlight. The device also monitors things like the temperature in your home and alerts your emergency contacts if anything is out of the ordinary.
Aloe Care devices have more expensive startup costs than others we saw, and you still need to pay for it every month. To get automatic fall protection, you have to get the Aloe Care Essentials Plus package or higher, which costs slightly more per month.
The system comes with a 30-day trial.
Product callouts
- Monthly fees: $39.99 per month
- Setup free: $249 for equipment
- Type: cellular, monitored
- Auto-fall detection: included
- Other key features: wearable device that has an emergency alert button; app that allows caregivers and family members to work as a team
Pros:
- attractive, modern design
- includes a wearable mobile device for when you leave your house
Cons:
- expensive startup costs
Easiest to use without a landline
Bay Alarm Medical In-HomeCellular System
Price: $29.95 per month; no activation or hardware fee
The Bay Alarm Medical Alert System features four additional “Help” buttons you can place around your living space, which makes it great for multilevel homes.
It’s equipped with 4G, so you don’t need a landline to use it. You can choose to wear your device as a wristband or a pendant. There’s a free app and no contract. Automatic fall protection is included, and the device is water-resistant.
Bay Alarm is one of the more affordable options that include automatic fall detection. The battery is designed to last for up to 5 years, with no charging required.
Bay Alarm offers a 30-day trial to decide whether this is the system for you.
Product callouts
- Monthly fees: $29.95 per month
- Setup fee: N/A
- In-home range: cellular, monitored
- Auto-fall detection: included
- Other key features: app for caregivers; allows you to answer the landline phone through the speaker; allows you to purchase a button to add a partner who lives with you without additional monitoring costs
Pros:
- no landline necessary
- no need to charge the device
Cons:
- not very discreet wearable buttons
Best 2-for-1 medical alert system
MobileHelp Duo
Price: $44.95 per month; quarterly, semiannual, and annual plans also available; no activation fee
Not everyone who needs a personal alert device lives alone. If you’re looking for protection that covers two people in one space, this alert system may fit the bill.
It comes with two GPS-enabled personal alert devices. It’s waterproof and doesn’t require a landline.
It does cost more per month than most other medical alert systems, and that’s without automatic fall detection monitoring, which costs extra. There’s also no guarantee that the cost of the service won’t go up in the future.
You can try the device for 30 days to see whether it’s worth it for you.
Product callouts
- Monthly fees: $44.95 per month
- Setup fee: N/A
- Type: cellular, monitored
- Auto-fall detection: available, costs extra
- Other key features: two complete waterproof devices for home; two wearable GPS-enabled devices that you can wear when you leave home
Pros:
- doesn’t requires a landline
- one monthly fee covers monitoring costs for two individuals
Cons:
- high costs
- doesn’t appear to have an app
- extra costs for fall detection
Simplest mobile medical alert system
One Call Alert Mobile On-the-Go
Price: $37.95 per month; no activation fee
This no-frills, GPS-enabled system comes with a wearable help button that you can wear on your wrist or as a pendant. It doesn’t require a landline. It’s enabled with a two-way voice system that lets you speak with someone right away if you need help.
This device is also water-resistant. The on-the-go product is meant to work even when you’re not at home.
Fall detection is not included but can be added for an additional monthly fee. Pricing options for plans range from payments every month, quarterly (every 3 months), semiannually (every 6 months), or annually.
One Call Alert is also one of the more readily available medical alert systems you can get. It’s available at many physical stores like Walmart, CVS, and Rite Aid.
Product callouts
- Monthly fees: $37.95 per month
- Setup fee: N/A
- Type: cellular, monitored
- Auto-fall detection: available, costs extra
- Other key features: water-resistant
Pros:
- no landline required
- readily available at brick-and-mortar pharmacies
Cons:
- no app available
- no advanced features or amenities
Best medical alert system for the price
ADT Medical Alert Plus
Price: $35.99 per month; no activation fee
This is ADT’s “no landline required” option. The pendants are waterproof, and for an additional fee, you can add a waterproof wall mount button that’s great for the shower.
ADT also locks you in at the contract rate when you purchase, so you don’t have to worry about the monthly cost going up later.
You can pay for monthly, quarterly, or up to a year of the monitoring subscription for this ADT system. Prices start at $35.99 a month, with some savings when you purchase 3 months or a year of coverage.
The Plus package guarantees 600 feet of range from the wearable pendant or bracelet. You can buy additional pendants or wristbands for around $15 each if you’re interested in switching back and forth between the wearable options.
Fall protection is available for $10 more per month.
Product callouts
- Monthly fees: $35.99 per month
- Setup fee: N/A
- Type: cellular, monitored
- Auto-fall detection: available, costs extra
- Other key features: in-home temperature monitoring, 600 feet of range
Pros:
- locks in your rate
- paying quarterly includes a free lockbox so that a loved one can access an extra house key if needed
Cons:
- GPS-enabled system costs a bit more
- can only get fall protection from an additional device that costs extra
Most affordable fall protection
LifeStation At Home
Price: $22.95 to $32.95 per month; no activation fee
The lightweight, waterproof LifeStation emergency button can work as a pendant or a bracelet (though it does appear to be mostly designed as a necklace).
LifeStation emergency support staff stays on the phone with users while dispatching help, offering comfort until assistance arrives. Installation is simple and do-it-yourself.
It’s one of the least expensive medical alert systems on the market, with many of the same features as its pricier counterparts.
You do need a landline to use this system. If you don’t have a landline, LifeStation does offer other options that cost a bit more per month.
Fall detection costs extra. You might also want to consider the “Find My Loved One” add-on. It’s available with LifeStation’s GPS-enabled systems and allows contacts to track people who are at risk of getting disoriented.
Product callouts
- Monthly fees: $22.95 to $32.95
- Setup fee: N/A
- Type: home-based, monitored
- Auto-fall detection: available, costs extra
- Other key features: lightweight, waterproof pendant, 500 feet of range from base
Pros:
- lower monthly fees than competitors
- simple installation
Cons:
- fall detection not included
- landline required unless you’re willing to pay extra
- no app available
Best nonwearable medical alert device
GetSafe Standard
Price: $27.95 per month, plus $79 to $229 for equipment
ADT’s GetSafe system doesn’t require a landline and operates off of 4G. The system is meant to function without the need for a wearable device, but it still comes with a lightweight wearable button just in case that’s what you’d prefer.
The Standard package, which the company suggests for homes of two or three bedrooms, comes with two voice-activated wall buttons that you can use to call for emergency help.
The monthly monitoring fee is on the lower end of what’s available, but you’ve got to pay upfront to buy the equipment that comes with the system.
You can try the system out for 30 days and return it if you’re no longer interested.
Product callouts
- Monthly fees: $27.95 per month
- Setup fee: $79 to $229 for equipment
- Type: cellular, monitored
- Auto-fall detection: not equipped
- Other key features: two voice-activated wall buttons; lanyard for wearing standard emergency button
Pros:
- lower monthly fees
- no fall protection available
Cons:
- need to purchase the equipment outright
- doesn’t seem to have an app at this time
Monthly fees | Cost to set up system | Type of system | Auto-fall detection? | Other features | |
---|---|---|---|---|---|
Philips Lifeline HomeSafe Standard | $29.95 | $50 | home-based and monitored | included | free app, can be worn as a bracelet or pendant |
Medical Care Alert Home and Yard | Monthly payments are not available. You can choose to pay $104.85 quarterly, $209.70 semiannually, or $384.45 yearly. | free | home-based and monitored | available for an extra fee | Two-way communication allows you to speak directly into your device if you need assistance. |
Aloe Care Health Essentials Plus System | $39.99 | $249.99 | cellular and monitored | included | sleek and visually pleasing modern design, free app, smart system that monitors motion, light, and other essentials, such as the temperature in your home |
Bay Alarm Medical In-Home Cellular System | $29.95 | free | cellular and monitored | included | works with a free app, has up to 5 years of battery life, and can be worn as a bracelet or pendant |
MobileHelp Duo | $44.95 | free | cellular and monitored | available for an extra fee | One monthly fee provides two devices for two people. |
One Call Alert Mobile On-the-Go | $37.95 | free | cellular and monitored | available for an extra fee | No landline is required, and it’s waterproof. |
ADT Medical Alert Plus | $35.99 | free | cellular and monitored | available for an extra fee | can be worn as a bracelet or a pendant, a waterproof shower wall button is available for an extra fee |
LifeStation At Home | $22.95–$32.95 | free | home-based and monitored | available for an extra fee | waterproof pendant with a 500-foot range |
GetSafe Standard | $27.95 | $79– $299 | cellular and monitored | no | No landline is required, and the wall buttons can be voice-activated. |
Medical alert systems have been around for decades, and technology has only added to their popularity. For many people, they provide benefits that are well worth the costs. These include:
- Immediate help during an emergency: Medical alert systems can get emergency services or other assistance to you when you need it.
- Peace of mind: Knowing you can help with the push of a button helps many people feel safer and more confident in their homes.
- Fall monitoring: Nearly all medical alert systems can detect falls. You might need to pay extra for the service, but it’s another feature that provides comfort and security for many seniors and their families.
- Affordability: In the past, medical alert systems were huge-budget items. This isn’t the case today. You can find low cost medical alert systems with great features.
- Easy installation: Although the exact steps vary, depending on the system, most medical alert systems are simple to set up. With some systems, it’s as simple as activating the device.
- Options: Today’s medical alert systems can be pendants, bracelets, wall buttons, smartphone apps, voice-activated, and more. You can use them around your home or take them with you when you’re out and about.
Medical alert systems aren’t perfect, and they’re not for everyone. There are some drawbacks and risks to know about if you’re thinking of purchasing a system. These include:
- Being out of range: If you fall or have another emergency when your device is out of range or otherwise can’t connect to the system, you won’t be able to get assistance.
- Battery life: The battery life of devices varies, depending on the systems, and most systems will alert you if your battery is getting low. However, if your battery is weak or dead and you are unaware, you could be unknowingly wearing a nonworking device.
- User error: Many medical alert systems work with the push of a button. So, they won’t do much good if they’re not worn, something that can happen easily. For instance, it’s common to forget to put one back on after showering or bathing.
- Device error: Fall detection can be one of the biggest benefits of a medical alert system, but it’s not perfect. It might not detect all falls. This can be especially frustrating if you’ve paid extra for this feature.
- Cost: All systems have a monthly cost. This cost isn’t a good fit for every budget.
When choosing a medical alert system, prioritize the features you need while keeping your budget in mind. Features to think about include:
- Waterproof: Shower falls are one of the most common causes of emergency visits for older adults. A medical alert system that can go with you in the shower is a lot more practical than one that can’t.
- Battery life: Some medical alert systems require daily charging, a task that can be easy to forget. Your system is no good to you with a dead battery, so keep this in mind.
- Contract: Most, but not all, medical alert systems require a monthly contract. This contract covers the cost of connecting you to an emergency dispatch center. If that’s not in your budget, there are some contract-free options.
- Automatic fall detection: If you become unconscious after a fall, you won’t be able to trigger the emergency alert of any medical system. Many medical alert systems now offer automatic fall detection that will dispatch emergency help without any button needed.
You can find medical alert systems in a variety of places. Medical alert companies have their own websites, but that’s not the only place you’ll find systems. You can also check out retailers, such as:
- Amazon
- Walmart
- Costco
- CVS
- Walgreens
- Rite Aide
- Sears
- Best Buy
Medical alert systems aren’t the only way to keep track of a loved one who is at risk of falls and other medical emergencies.
Smartphones, accessories, and smart wearables
Any cellphone with a wearable option may serve your needs in terms of keeping in touch with an at-risk friend or family member. Apple Watches (Series 4 and later) even have a fall detection option and may be used as a medical monitoring device of sorts.
Home monitors and cameras
Home security or surveillance systems that have a remote video monitor option may also serve to give you peace of mind. Some of these connect to phone apps and can be used independently or integrated if you already have a smarthome setup.
You may also want to consider a simple “fall detection” button as opposed to investing in an entire medical monitoring system.
How do medical alert systems work?
Every medical alert system has three major parts. How the components function varies, according to the company:
- Electronic hardware and medical device: This typically consists of an emergency response button mounted on a wearable device. It’s meant to be within arm’s reach at all times. There may also be mobile or installed sensors and an electronic console that allows you to call for assistance as you would with a landline phone.
- An emergency response center: This center may be managed by the system’s manufacturer outsourced.
- Dispatch of emergency assistance. This is the component that connects emergency help (like sending an ambulance) to the person who needs it.
Other considerations and important differences for medical alert devices involve what type of device it is and the position or location it can be used. This might involve a sensor device worn on the wrist, neck, or arm, or a device placed in the room or around the home.
Who should consider a medical alert system?
The following groups may benefit the most from medical alert systems:
- people with a medical history of falling
- people with a diagnosis of Alzheimer’s disease or dementia
- people who have limited vision
- people who are older and live by themselves
How much do medical alert systems cost?
Medical alert systems vary in cost. Pricing structures resemble a cellphone contract, when long-term contract commitments can sometimes mean no startup cost for equipment.
The low end is around $25 per month with no startup fees. Higher end services that include automatic fall detection and app monitoring can be close to $50 per month.
Does insurance cover medical alert systems?
Some insurance plans cover some medical alert systems, but it’s not a standard offering.
You may have to get in touch with your provider and ask them over the phone if they offer any coverage for medical alert systems.
Plans where “long-term care” is included are more likely to provide some type of coverage for this particular need.
Does Medicare cover medical alert systems?
Original Medicare doesn’t cover the cost of a medical monitoring system.
If you have a Medicare Advantage plan, you might have some coverage.
Who responds to system alerts, and how long does it take?
If your device calls into a monitored system, you will speak with a live, trained professional at a call center. This person will then either call emergency services or call a loved one. If you’re not able to communicate, emergency services will automatically be called and will come as quickly as possible. (The response time will vary, according to where you live.)
If your device is part of an unmonitored system, it automatically dials an emergency contact. You can also program the device to call 911.
Medical alert systems are designed to facilitate independent living while giving your loved ones a peace of mind.
It’s important to know the features that you’re looking for (like fall protection, mobile capability, and whether you have a landline) before you start shopping.