Peapod Review: Pros, Cons, and Comparison

Peapod is an online grocery store that offers grocery delivery directly to your home or business. Peapod is owned by Ahold Delhaize, a company that also owns the grocery chains Stop & Shop and Giant Landover, among others.

Although Peapod used to deliver from its own warehouses and operate as a fully online grocery store, it now partners with chains like Stop & Shop to provide grocery delivery. In select areas, Peapod also offers grocery pickup from these stores.

According to their website, Peapod carries most items that normal grocery stores carry, including fresh produce, meats, frozen and refrigerated foods, alcohol, and local items. They also offer meal kits and ready-to-eat meals.

PodPass

PodPass is an optional membership program that’s made available to you after you place your first Peapod order or your new member promos have expired.

It costs $119 per year and offers unlimited free delivery on orders over $100.

If you regularly place large grocery orders, PodPass may be a more cost-effective option for you than paying delivery fees on each order.

Summary

Peapod is a grocery delivery service that delivers from Ahold Delhaize grocery stores on the East Coast, such as Stop & Shop. PodPass is their optional subscription service that offers free delivery on orders over $100.

Peapod’s delivery fee is based on the size of your order. According to the Peapod website, the minimum order size is $30 with a $9.95 delivery fee. Orders over $75 have a $7.95 delivery fee, while orders over $100 have a $6.95 delivery fee.

Alternatively, if you become a PodPass member for $119 per year, all orders over $100 have free delivery.

Additionally, a fuel surcharge is added to each order, which is dependent upon fuel costs. At the time of writing, the fuel surcharge was $0.

There are no fees for pickup, and the minimum order size is $30. Tipping your delivery person is customary.

Summary

Shipping fees for Peapod orders range from $6.95–$9.95 per order, depending on the subtotal. Additionally, you may be charged a fuel surcharge fee — although it’s currently $0.00.

Peapod offers same-day delivery, or you can schedule an order in advance. Additionally, you can place pickup orders through Peapod.

The service is available in certain zip codes in major metro areas on the East Coast of the United States, such as New York City, Washington D.C., Boston, and Philadelphia. You can check availability in your zip code on Peapod’s website.

In certain instances, you may be prompted to place your delivery order directly through one of Peapod’s partner grocery stores — like Stop & Shop.

Until February 2020, Peapod was also available in select cities in the U.S. states of Illinois, Indiana, and Wisconsin.

Summary

Peapod is only available in certain zip codes in large metro areas on the East Coast of the United States.

Peapod has an app that’s available on Google Play and the Apple App Store, and you can also place your orders directly on the Peapod website.

If you have any issues or concerns about an order, you can call their customer service line at 1-800-5-PEAPOD, or contact them via social media.

Summary

You can place orders on the Peapod app or website, and there’s a customer service phone line available for concerns or issues.

Here’s how Peapod compares with other prominent grocery delivery services:

Summary

Compared with other grocery delivery services, Peapod has limited geographic availability and a much higher minimum order for free shipping with their membership option.

Peapod has limited availability, only serving certain zip codes in large cities on the East Coast.

However, if Peapod is available in your area and you normally shop at one of its partner stores like Stop & Shop anyway, the service may be worth it for you.

To get the best value, try to place larger, less frequent orders to minimize delivery fees and fuel surcharge fees.

Additionally, if you regularly place orders that are over $100, you may save money by becoming a PodPass member to get free delivery on large orders.

Summary

Although Peapod’s availability is extremely limited, if it’s available in your area and you regularly shop at one of its partner stores, using the service may be worth it for you.