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One brand of hearing aids your doctor might mention is Widex, and you may have a lot of questions about them. What makes these hearing aids different? How much will they cost? Can you return or exchange them?

You should always speak with a doctor if you have concerns about your hearing. If necessary they can refer you to appropriate specialists and resources.

In this article we look at information about the Widex brand and what to expect when shopping for Widex hearing aids.

Widex is a hearing technology company that was established in Denmark in 1956 and has been in business for more than 60 years.

In March 2019, Widex merged with Sivantos, another of the top six hearing aid manufacturers in the world, to form WS Audiology. WS Audiology is now the third largest manufacturer of hearing aids in the world with approximately 10,000 employees.

One thing to know about Widex is that they do not sell hearing aids directly to customers. You’ll need to visit a hearing clinic, where you can test their products with the help of a hearing professional.

You won’t find a simple answer when it comes to the cost of a Widex hearing aid. And you won’t find prices on their website. According to Widex, this is because the cost of your hearing aid can vary based on:

  • the type and level of your hearing loss
  • the hearing aid’s technology and features
  • your insurance coverage
  • a clinic’s pricing structure
  • the professional support and services provided, which is often bundled into the cost

Only your hearing professional will be able to quote you an exact price for your Widex hearing aid, since it can vary based on model and the store where you purchase it.

You can expect to spend around $1,000 to $3,000 per Widex hearing aid. This is in line with the going cost of hearing aids. A 2015 report from the President’s Council of Advisors on Science and Technology noted the approximate average of one hearing aid is $2,400.

Can you use insurance to buy Widex hearing aids?

Insurance plans vary greatly, so it’s always important to check with your insurer to see what they may (or may not) cover.

Generally speaking, Medicare Supplement Insurance will cover some of the cost of a hearing aid, and can be used to help with a Widex purchase.

There are often additional testing costs associated with a hearing aid purchase, so one other thing to keep in mind is that Medicare Part B pays for hearing and balancing exams should you require one in your hearing aid journey.

Read our summary about Medicare coverage for hearing aids.

Although Widex sells many different hearing aid options, they can generally be divided into two categories: in-the-ear hearing aids and behind-the-ear hearing aids.

Widex in-the-ear hearing aids

In-the-ear hearing aids sit in the ear canal opening. These are appropriate for people with minimal to moderately severe hearing loss.

One of the benefits to these types of hearing aids is that they can be less visible to others. Widex also manufacturers a completely-in-canal hearing aid which is even harder for others to detect.

Widex behind-the-ear hearing aids

Behind-the-ear hearing aids are appropriate for people with mild, moderately severe, and profound hearing loss.

Behind-the-ear hearing aids come in two different styles. There is the standard style where the electrical components are housed in casing behind the ear and receiver in canal styles (sometimes called receiver in the ear hearing aids), which also sits behind the ear, but is generally smaller.

Free apps for iPhones and Androids may help to improve your hearing experience with some of the Widex hearing aid styles as well.

You’ll want to talk with your hearing care professional about any warranties and returns available on your specific Widex device as this varies greatly.

Widex will only honor product warranties and perform services on products purchased from an authorized dealer.

There are some individuals who falsely claim to be authorized dealers. Widex will not honor any warranties or provide any services in these cases even if the product would otherwise be covered, so you’ll want to be very careful who you purchase Widex hearing aids from!

Customer reviews on Widex products vary greatly. While some individuals love the brand and say their hearing is vastly improved with a Widex hearing aid, other customers are less thrilled with their devices.

According to the Better Business Bureau Widex has only had two complaints lodged against them in the last 3 years, and both complaints have closed. Widex has not received a rating from the agency.

In general, customer complaints seem to have more to do with the product and whether or not hearing was improved than customer service.

If you think you may have some hearing loss, but aren’t sure, you can use the Widex website’s free 5-minute hearing test to help determine if you should reach out to a hearing care provider.

Ready to take the next step and reach out to a hearing specialist? There is also a store locator on the website, so you can find and schedule an in-person meeting with a hearing professional who sells Widex hearing aids.

You can also reach out to your primary care physician for recommendations and referrals of audiologists near you.

Widex is a company that has been around for more than 60 years, and it specializes in hearing technology and aids.

If you’re just beginning to explore the possibility that you have some hearing loss, the Widex website can be a great place to start. They offer a blog, a free 5-minute hearing assessment, and a store locator that can help you find a hearing care professional in many different countries across the globe.

Unfortunately, you won’t be able to purchase a hearing aid through this website. You’ll need to work with a hearing care provider to purchase one of their hearing aids, and you may want to shop around, since prices and warranties can vary.

Most important is to talk to a doctor if you have any concerns about your hearing. They can help answer your questions as well as provide resources and referrals, whether for Widex or other brands and types of hearing aids.