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Roka is an online retailer specializing in prescription eyewear, sunglasses, and technical gear, created with athletic performance in mind. Athletes had a say in the design and construction of Roka’s frames. The company also offers plenty of standard eyeglass options, including readers and progressives.
Read on to learn more about Roka’s award-winning products, as well as what to expect from your online shopping experience.
Founded by athletes, Roka creates high quality products that stay put during strenuous activities, including eyeglasses, sunglasses, and personal protective equipment (PPE) glasses. They also sell backpacks, apparel, and swimming equipment.
Roka’s online direct-to-consumer model allows them to cut out the cost of retail showrooms and offer premium products at a competitive price. All products are delivered to you straight from their warehouses.
Roka offers prescription eyeglasses in men’s and women’s styles. You can select frames designed for outdoor adventure, running, or golf. Photochromic lenses, which automatically adapt to changing light conditions, are also available.
Roka carries readers, progressive lenses, and blue-light-filtering eyewear. They also offer PPE glasses for medical and industrial use and sunglasses in men’s and women’s styles. Options for customized sunglasses are available.
Roka has sunglasses designed for the following activities:
- outdoor adventure
- beach volleyball
- tactical and law enforcement
For $25, you can take an online vision test to update your prescription. This requires a previous prescription from an optometrist.
Eyeglasses range in price from $175 to $320. Sunglasses cost between $125 and $350. Their technical gear costs anywhere from $10 to $975. Roka offers a payment plan through Affirm that allows you to make monthly payments over 3 to 12 months.
Does Roka accept vision insurance?
Presently, Roka isn’t affiliated with any insurance companies. However, they can give you an itemized receipt that you can submit for reimbursement from your insurance provider, flexible spending account (FSA), or health savings account (HSA).
All Roka orders are placed online. The company has a quiz that provides eyeglass and sunglass recommendations based on your face width and desired frame shape, materials, and color. Roka also offers a virtual try-on service.
Each pair of glasses shows customer reviews, which may be helpful in your decision-making process. Customer service representatives are available to help guide your purchase.
For customers in the United States, Roka provides a home tryout program for eyeglasses. They’ll send you up to four pairs of glasses that you can test for up to 7 days. Once you’ve made your choice, you can order your glasses online and use the prepaid label to return the trial pairs. All fees will go toward your purchase price.
A valid, signed copy of your eyeglasses prescription from an optometrist or ophthalmologist is required. This must include your pupillary distance (PD), which is the distance in millimeters between the centers of your pupils. This measurement ensures that your prescription is centered correctly in your glasses.
To buy glasses with a progressive prescription, you’re required to provide a photo of you wearing the glasses you want to buy, so you’ll need to do the home tryout program.
It’s possible to order the frames without a prescription.
Your order will be shipped within 1 to 2 business days. The delivery time will depend on the shipping option you choose. Most orders will arrive within 2 to 7 business days from the shipping date.
It may take up to 10 days for orders to arrive in Alaska and Hawaii. For deliveries to a U.S. P.O. Box, you must use ground shipping, which will be delivered by the U.S. Postal Service (USPS) within 5 to 10 business days.
Orders to U.S. territories, the Minor Outlying Islands, and APO/FRP addresses take 6 to 10 business days from the shipping dates. For international orders made on the U.S. website, deliveries will take an average of 2 to 4 days.
Overall, customer reviews report a seamless delivery process. However, a few people mention issues with deliveries of incorrect glasses.
Roka offers a satisfaction guarantee on nonprescription sunglasses and their other products. They offer exchanges or returns within 30 days of receipt.
However, prescription eyewear (sunglass or optical) and customized USAT uniforms are final sale. To return or exchange an item, provide the requested information on the Roka website and print the prepaid return shipping label.
Put the item and packing slip into the original box. Place the printed prepaid shipping label over the original shipping label. If you don’t have the original box, use a similar box with the printed prepaid return label on the outside.
Based on the carrier indicated on your label, you can drop off the package at any U.S. Post Office, UPS, or FedEx location. You can leave a package with a SmartPost or USPS label in your mailbox.
Roka offers a 2-year manufacturing warranty on prescription eyewear. This doesn’t cover scratches, but Roka offers a discount for lens replacements within 2 years of purchase.
Roka has an A+ from the Better Business Bureau (BBB), but the company isn’t BBB accredited. They have a business standards rating of 7.5, which is considered good.
Overall, customers are happy with their Roka eyewear purchases and feel the high price tag is worth it. Many people rave about the fit, reporting that the glasses stay put even with sweat, movement, or head shakes.
Plenty of people also report satisfaction with the quality of the frame and lens material, as well as the clear, broad field of view. They also report that the temples and nose pads provide comfort.
The main complaint about Roka eyewear relates to the high price. Several customers complain that Roka was unable to fill their prescriptions. Check with Roka if you have a strong, complicated, or unusual prescription.
Before making your purchase, you may want to check out a few other brands offering prescription sport glasses.
Here are a few to get you started:
If you prefer to shop in person, check out some of your local eyeglass retailers.
Roka glasses are ideal for everyday life and athletic pursuits. While their products are on the pricey side, the company has an outstanding reputation among satisfied customers.