Payne Glasses was founded in 2017 in Pittsburgh, PA. Their website boasts “the most competitive eyeglasses on the market.” Indeed, the company’s frames start at just $5.95. Basic prescription lenses include 1.56 UV-blocking and anti-scratch coatings.
Let’s dive into Payne Glasses to see what you can expect.
Payne carries glasses for women, men, and children, including prescription lenses, nonprescription glasses, and sunglasses.
They also offer a limited selection of accessories like eyeglass cases, cleaning supplies, and even earrings.
They cover the following prescription ranges:
For single vision lenses:
- Sphere (SPH): -16.00 to +12.00
- Cylinder (CYL): -6.00 to +6.00
For progressive lenses:
- Sphere (SPH): -10.00 to +8.00
- Cylinder (CYL): -6.00 to +6.00
- NV-ADD: up to +3.50
Payne boasts low-cost eyewear, with frames ranging from $5.95 to $59.95.
You can upgrade any frames to sunglasses by adding tinted or polarized lenses, starting at $4.95.
Photochromic light-responsive lenses start at $17.95. The cost for standard Rx lenses is $7.95, so the cheapest pair of prescription glasses will run you $13.90, plus tax and shipping.
Accessories are similarly cheap, with clip-on sunglass frames, earrings, and non-slip ear grips available for $4.95 each.
Does Payne take insurance?
They don’t take insurance but if requested, will provide an invoice to submit to your insurance for possible reimbursement.
Payne is an online company, so your ordering experience will take place entirely over the internet. The website is a straightforward glasses shop, with a header menu of quick category links like women, men, kids, sunglasses, and accessories.
Overall, the website is simple and easy to navigate. The graphics aren’t flashy or unique, which means pages tend to load quickly and it’s easy to find what you’re looking for.
What you’ll need to order
To order glasses, you’ll need your Pupillary Distance (PD) and an eyeglasses prescription from a doctor. If you don’t know your PD, use this link on Payne’s site to measure it.
How to order glasses from Payne
- Browse frames.
- Select your frames.
- Enter your prescription, if applicable.
- Enter your PD.
- Choose your lens type (clear, light responsive, gradient lens tint, or sunglasses).
- Add desired upgrades (blue light blocking, scratch resistance, etc.).
- Add to cart.
- Go to checkout and pay.
If you’ve ever ordered glasses in-person from a store, you know that they take a little longer to receive than ordering clothes or household products. This is because you’re ordering a custom product designed specifically for the needs of your eyes and the shape of your face.
According to Payne’s website:
- standard shipping takes 14-21 days and costs $4.95
- express shipping takes 7-14 days and costs $19.95
Half a dozen recent reviews on Trustpilot from customers rave about their glasses coming quicker than expected. Overall, it seems Payne consistently gets your glasses to you in less than 3 weeks.
If you wish to return a purchase for any reason, you have 30 days to file a Return Authorization form with Payne. The form isn’t available on the site — you must contact Payne to get it.
About Payne’s free warranty
For prescription glasses, you can receive a 50 percent refund or a one-time-use exchange code for the cost of the glasses. Note that this code doesn’t cover shipping costs and can’t be exchanged for multiple cheaper pairs.
For nonprescription glasses or frame-only purchases, return them in their original packaging within 30 days for a full refund, minus shipping cost and a $3.95 restocking fee
About Payne’s optional risk-free warranty
If you spring for the risk-free warranty, which is $4.99, you have 30 days to return for a full refund including shipping cost (but excluding the warranty cost of $4.99), or exchange up to two times.
If your glasses have defects, you’re eligible for a one-time replacement pair within 6 months.
Payne appears to be a trustworthy, reliable company with many happy customers. It has a high Better Business Bureau (BBB) rating of A+ and is BBB-accredited.
Reviews on Trustpilot, a consumer review website, rate Payne highly, at an average of 4.8 out of 5 stars. It’s full of positive reviews from customers happy with the quality of their glasses and quick shipping.
Zenni is a popular online glasses retailer that has become a go-to for many folks. Like Payne, Zenni offers low-cost glasses in a variety of stylish frames for women, men, and children.
Though Zenni and Payne share a similar business model, they do have a few differences.
- Cost: Zenni frames run from $5.95 to $49.95; Payne frames range from $5.95 to $59.95
- Shipping: Shipping costs and speeds are nearly identical for both companies.
- Returns: The return process is also basically the same.
- Zenni frequently collaborates with designers and celebrities, such as Rashida Jones and Cynthia Rowley. Payne does not appear to offer such collaborations.
- Zenni has a larger variety of styles and colors.
- Zenni’s Virtual Try-On is more advanced and easier to use than Payne’s. Based on our first-hand testing Zenni’s Try-On feature is more reliable than Payne’s and allows you to see how the glasses look on you from multiple angles. Zenni lets you use either video or photos of yourself.
Payne Glasses is a solid choice for those looking for good eyewear on a budget. Though it lacks the bells and whistles of other popular glasses sites, it has good reviews, good prices, and satisfied customers.
Ash Fisher is a writer and comedian living with hypermobile Ehlers-Danlos syndrome. When she’s not having a wobbly-baby-deer day, she’s hiking with her corgi, Vincent. She lives in Oakland, California. Learn more about her on her website.