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The memory foam mattress from Nectar gets our seal of approval, but the others leave a little to be desired. Here’s our deep dive into what Nectar has to offer sleepers.
This article was originally published on Mattress Finder.
To help you find the right sleep products and tools for your needs, Healthline has partnered with the certified experts at Mattress Finder to bring our readers comprehensive reviews of thoroughly tried-and-tested mattresses.
Looking to replace your current mattress? To add more context to your search and selection process, we’ve put together this comprehensive, hands-on review of Nectar.
Read on for our thoughts on the overall brand and the mattress performance.
Nectar is a bed-in-a-box mattress company that offers three mattress models at an affordable price point. The brand is relatively new having only launched in 2017.
Nectar calls its flagship mattress “America’s Most Comfortable Mattress.”
The brand now sells bed frames, bedding, furniture, and dog beds in addition to mattresses.
But does the bed itself actually live up to the hype? In this review, we talk about the good, the bad, and everything in-between.
All Nectar foam mattresses are made up of five separate layers. Foams are CertiPUR-US certified. Nectar says that all mattresses have a medium-firm feel. You can also choose between memory foam and hybrid options for each bed.
Here’s a detailed breakdown of the construction from bottom to top for each model:
While reviews on the Nectar website are generally positive, over 1,500 complaints have been posted to the company’s Better Business Bureau profile in the last 3 years. With more than 560 customer reviews on the BBB site, Nectar has an overall rating of 2- out of 5 stars.
Most complaints have to do with the company’s products. Nectar seems responsive to the complaints, and many recent complaints are marked as resolved.
Trustpilot reviews are similarly negative with an average rating of 1.5 stars and 87 percent of reviewers marking their experience with the company or product as “bad.”
|Brand||Price||Products offered||Sleep trial||Warranty||Pros||Cons|
|Nectar||$399–$2,598||three memory foam mattresses and three hybrid models||365 nights||lifetime warranty||affordable pricing, CertiPUR-US® certified foams, very long sleep trial, lifetime warranty||limited firmness options|
|Helix||$936–$4,124||multiple hybrid models and options for Plus and kids too||100 nights||10-year limited warranty for standard models; 15-year limited warranty for LUXE models and Helix Plus||OEKO-TEX certified, lots of firmness options, fair pricing||no all-foam option|
|GhostBed||$995–$6,790||original, flex, luxe, and 3D matrix models||101 nights||warranty period lasts 20–25 years (depending on the model)||range of options, advanced cooling materials||not for cold sleepers, many reports of poor customer service experiences|
|Casper||$595–$3,495||multiple foam and hybrid options, specialized cooling mattresses||100 nights||10-year limited warranty||range of firmness levels, made in the USA, offers many other sleep-related products||some mattresses are on the pricey side|
|Purple||$1,195–$12,990||FlexGrid mattresses with foam and hybrid models; options for Plus and kids||100 nights||10-year warranty||unique grid design, suitable for all sleep positions, don’t trap heat||mattresses are on the softer side|
|Mattress||Type||Price (Queen)||Height (inches)||Features|
|The Nectar||memory foam||$699||12||breathable materials, standard pressure relief|
|The Nectar Premier||memory foam||$999||13||pressure-relieving foam, cooling gel foam layer|
|The Nectar Premier Copper Mattress||memory foam||$1,299||14||additional pressure relief, copper-infused materials|
The main difference between the three mattress models is thickness. Thicker mattresses tend to provide more support and durability, overall. The Premier model also contains copper fibers, which Nectar claims helps cool your body while you sleep.
Price is one of the most attractive elements about the Nectar mattress. To put it simply, the bed is affordably priced. Here’s what the MSRP looks like by size.
Prices valid as of April 19, 2023, based on the basic Nectar mattress.
The company will occasionally offer discounts ($50 to $100 off), so keep an eye out for that.
Given the affordable pricing, we see Nectar as a solid option for teenagers, college students, and young professionals working with a limited budget.
Given the top three layers of the mattress are comprised of various memory foams, you can probably guess what the bed feels like, but let’s go ahead and spell it out anyway. In short, the bed has a memory foam-like feel.
However, we want to point out a couple of traits about the feel that make the Nectar mattress unique.
Some memory foam beds have a thin, fluffy feel to them, and others have more of a deep, dense feel. The Nectar mattress falls into the latter category.
When you first lie down on the bed, it feels somewhat firm, but after a few seconds, the top layers start to mold and conform to the curves of your body. The top layers adapt and remember your body’s shape.
Overall, it’s a very comfortable bed. Most of the team members here seem to really like it. We think it’s safe to say that, if you enjoy this type of adaptive feel, you’d like the Nectar mattress.
The Nectar mattress might be worth it for you if you’re looking for an affordable memory foam mattress that feels like traditional memory foam.
It might not be the right choice for you if you don’t like the quicksand feel of memory foam or tend to toss and turn throughout the night.
Keep in mind the numerous complaints from Nectar customers on the BBB and Trustpilot websites, so take advantage of the home trial period (365 nights) in deciding if it’s truly right for you.
People with less weight
For those who weigh less (around 150 pounds or less), the Nectar mattress will feel slightly firmer. This is because less weight applies less pressure to bed’s surface.
Overall, those with less weight will likely feel that the Nectar mattress belongs somewhere between a 6.5 to 7.5 on the firmness scale.
Given this, the bed is probably best for people with less weight who spend the majority of the night on their back or stomach. If that describes you, then the Nectar mattress provides plenty of support.
If you spend a lot of time on your side, we think the Nectar mattress will definitely work. It’s just probably not the best option out there.
We say that because people with less weight will likely not sink down into the soft, forgiving top layers as much as people with more weight.
People with moderate weight
If you have moderate weight (about 150 to 225 pounds), the bed will feel like it belongs closer to the 5.5 to 6.5 range on the firmness scale.
Since the bed lands closer to the middle of the firmness scale for those with moderate weight, we think the Nectar bed is good for all sleeping positions.
Side sleepers who are within this weight category will appreciate how well the top layers alleviate pressure under their hips and shoulders.
Meanwhile, back and stomach sleepers still receive the required support under their lower back and core.
People with more weight
We do not think the Nectar mattress is ideal for people with more weight (250 pounds or more). That’s not to say it won’t work for them at all. It’s actually a better option than most all-foam bed-in-a-box mattresses given it’s 1-inch thicker and slightly firmer than average.
However, for the most part, sleeping on a hybrid mattress that contains coils — whether they’re individually pocketed or part of an innerspring unit — may be a better supportive option for people with more weight.
Coils tend to handle increased tension and the need for added support better than dense support foams, such as the type within the Nectar mattress.
We recommend checking out the hybrid mattress from Nectar’s sister brand DreamCloud. The DreamCloud mattress is 15 inches thick and contains several layers of memory foam in addition to coils. It’s also fairly priced, just like the Nectar bed.
Is the Nectar bed good for couples?
We’re talking about motion suppression and perimeter support. Let’s tackle each one individually.
The Nectar mattress does a great job with motion suppression. Since there aren’t coils in the mattress, it’s really not all that bouncy. Plus, the layers of dense memory foam help to dampen any movement.
This is a positive for people who share a bed with a partner or pet that tends to toss around or get up a lot during the night. With the Nectar mattress, you really won’t feel much of that movement.
The Nectar mattress gets a passing grade in this department. It’s certainly not as good as its sister mattress DreamCloud (innerspring beds perform better in this regard), but it’s not bad by any means either.
You’ll notice a little give around the perimeter, but that’s normal for an all-foam bed. Couples who split a full or queen bed will be just fine. Feel free to spread out and get comfortable.
Nectar goes to impressive lengths to ensure customer satisfaction and peace of mind. Here are the key points to know:
- Trial period: When you purchase a Nectar mattress, you have a risk-free, 365-night trial period to test it out in the comfort of your home. You can experience the mattress throughout the seasons of a full year and decide if it meets your sleep needs.
- Warranty coverage: Nectar provides a comprehensive “Forever Warranty” for their mattresses. It covers the original buyer for the entire period of ownership and use. It covers specific defects in material and craft, but it does not cover environmental or accidental damage. It’s important that you do not remove the mattress cover, as this voids the warranty.
- Shipping: All shipping and returns are free. However, if you live in Alaska or Hawaii, mattress shipping costs $250.
If you’re new to the online bed-in-a-box concept, don’t worry, you’re not alone. A lot of these new-age terms may sound confusing, but in reality, the entire process is actually quite simple. Allow us to explain.
After you confirm your purchase on the Nectar website, the bed will be delivered directly to you, typically within 1 to 2 weeks. However, don’t expect the package to look like a mattress just yet. The bed comes rolled and shrink-wrapped in a protective bag.
Once the package has been delivered, pick it up (it may require two people) and move it to your bedroom. Proceed to cut the plastic and unroll the bed onto your bed frame.
As soon as you remove the protective plastic, the mattress will begin to expand. This process may take up to 48 hours. It’s recommended that you do not sleep on the bed during this time.
Now, here’s where this whole process starts to get interesting. Once the bed has been delivered, Nectar gives you a full year to sleep on it and test it out. If you find the bed to be too soft, too firm, or just not right for any reason, you can return it and get your money back.
All you have to do is contact the Nectar customer support team, and they’ll walk you through the return process, which may take 2 to 3 weeks.
Regardless of the timeline, rest assured that you’ll get your money back. It may take some time for Nectar to schedule a date for the mattress to be picked up and removed from your home.
If you decide to keep the mattress, it comes with the Forever Warranty. Essentially, the warranty is split between years 1 through 10 and 10-plus. You can read about it for yourself on the company’s website.
Overall, these policies are considered pretty generous. Most online beds only come with a 100-night sleep trial and a 10-year warranty.
How did Healthline get the Nectar mattress?
The Nectar mattress was sent to Healthline’s sister site, Mattress Finder, for free so we could test it. However, we accepted no monetary compensation to provide this review. Mattress Finder is an independent website that produces unbiased reviews, comparisons, and buyer guides. The thoughts and opinions expressed throughout this article belong to Mattress Finder and Healthline.
How do I contact Nectar customer support if I have additional questions?
You can either email email@example.com or call 888-863-2827.
Where can I purchase a Nectar mattress?
The company has partnered with select mattress retailers throughout the United States that carry Nectar beds. You can use the store locator tool on the Nectar website to find an authorized retailer near you. Otherwise, the beds are sold online through the company’s website.
Does Nectar sell any other sleep products?
Yes, in addition to mattresses, Nectar offers bed frames, sheets, pillows, and other accessories.
While Nectar doesn’t sell an adjustable mattress, they do sell adjustable bed frames that are compatible with Nectar mattresses. The Nectar Adjustable Bed Frame allows you to adjust the height level of the foot and head of your bed using a wireless remote. There’s also a built-in massage feature.
Both adjustable bed frames come with a 50-night trial.
Is the nectar mattress ideal for all sleeping positions?
Because Nectar mattresses fall into the medium-firm category, they’re a good choice for back and side sleepers, but they may not be firm enough for those who prefer to sleep on their tummies.
Remember, though, that firmness is a personal preference. And your weight plays a role in what a mattress feels like. The less you weigh, the firmer a mattress will feel.
If you like the feel of memory foam, the Nectar mattress is an excellent choice. The bed is moderately priced, accommodates a wide variety of sleepers, and it comes backed by some pretty rewarding policies, such as a 365-night trial period and the Forever Warranty.
With that said, it’s not the right bed for everyone. If you dislike memory foam, you’ll likely want to look elsewhere. Maybe check out the Purple mattress, which has a unique gel- or silicone-like feel.
Further, if you weigh over 250 pounds or if you have your kids in bed with you, we’d recommend going with a hybrid bed instead.
The Mattress Finder team is composed of certified professionals who are passionate about helping consumers improve their sleep. We thoroughly test each mattress we review through a series of practical, hands-on inspections and assessments. We write every review expecting that our closest friends and family members rely on us for their mattress and sleep product decisions, so honesty and authenticity are core principles of our inspection process.