We include products we think are useful for our readers. If you buy through links on this page, we may earn a small commission. Here’s our process.
Choosing the right mattress is an important decision that can affect how well you sleep and, in turn, how you feel day to day. But, with countless brands offering multiple models of mattresses that claim to tackle different sleep concerns, the number of choices can get a little overwhelming.
Tulo is Mattress Firm’s bed-in-a-box brand that makes choosing a mattress simple. The company offers three mattress options that are identical outside their firmness levels. Each firmness is designed to suit a specific sleeping position, so customers can still feel confident that their specific needs are being considered — even though they have fewer options.
This simplified approach can be amazing for anyone overwhelmed by the mattress buying process, but these mattresses won’t work for everyone. Keep reading to get the rundown on all Tulo mattresses and if they’re right for you.
Tulo is a budget option, so their prices fall on the lower end of the spectrum. They’re not the least expensive mattress you can find, but they’re often marked down and cost less than other bed-in-a-box brands.
Tulo offers their mattresses in twin, twin XL, full, queen, king, and California king. You can expect to pay less for smaller sizes and a bit more for larger. Below is a guide to help give you a better idea of how much your mattress will cost.
- $ = under $650
- $$ = $650–$800
- $$$ = over $800
The Tulo mattress offerings are relatively simple. The brand offers three mattresses that are almost identical outside of firmness. The mattresses come in soft, medium, and firm, with sizes ranging from twin to California king.
- Price: $–$$$
- Type: Foam
- Height: 10 inches
- Best for: Side sleepers
The Tulo Soft mattress is the brand’s plushest option. The soft mattress is best for side sleepers who need extra pressure relief at their shoulders and hips while sleeping.
Tulo’s mattresses are designed with multiple layers of foam. The top layer of memory foam is designed to be cooling and provide ventilation. The second layer uses open-cell foam, which is known to be more breathable than traditional memory foam. Memory foam can retain heat, so those who sleep hot might benefit from these two layers designed to keep sleepers cool.
The bottom two layers of foam are created to increase durability while providing pressure relief and support. The foundational layer determines the firmness of the mattress, and the outer knit layer is made of a polyester and Tencel blend.
While the Tulo Soft has the lowest ratings of the three mattresses, averaging 4.1 stars, reviewers rate this bed high in overall comfort. Some reviewers say that the mattress was not as soft as they expected.
- Price: $–$$$
- Type: Foam
- Height: 10 inches
- Best for: Stomach and combination sleepers
If Goldilocks were mattress shopping, she would choose this bed. The Tulo Medium mattress is made exactly the same as the soft mattress, but it has a different level of firmness in the foundational layer of foam.
The brand says the medium mattress is best for stomach and combination sleepers. Though sleeping on the stomach isn’t necessarily ideal because it can put pressure on the back and spine, we all know that, when it comes to sleep, comfort is comfort.
Overall, reviewers rank this mattress highly, saying that it helps reduce physical discomforts and improve sleep. Some reviewers who don’t enjoy the mattress say it’s too hard and overheats despite the cooling layers.
- Price: $–$$$
- Type: Foam
- Height: 10 inches
- Best for: Back sleepers and sleepers with higher body weight
The Tulo Firm mattress has the same construction as the soft and medium mattresses, but it has the firmest foundational layer of the three. The firm mattress is ideal for back sleepers and those with higher body weight, as the firm foundation provides more support.
Reviewers rank this mattress highly, saying the firmness helps prevent the “sinking in” effect that memory foam mattresses can have.
Tulo mattresses can be purchased directly through Tulo’s website, Mattress Firm, or Amazon. The mattresses don’t appear to be well stocked on Amazon, though, so Tulo’s site or Mattress Firm is likely a better bet.
Tulo offers a Which to choose? quiz on their website that recommends the best mattress option for you. It asks about your sleeping position, your major sleep concerns (like overheating, lower back pain, or arm and shoulder numbness), and what size mattress you’re looking for.
Though the quiz asks about your major sleep concerns, the mattress recommendation is based solely on your sleeping position.
All three Tulo mattresses are identical in construction and design, so the main difference when choosing a mattress will be your firmness preference: soft, medium, or firm.
Soft mattresses are the most plush of all the options, providing the most comfort and support for side sleepers, who place the most weight on their shoulders and hips while sleeping. Soft mattresses are also good for people with lower body weight.
Tulo says their medium mattress is made for stomach and combination sleepers. In reality, though, a stomach sleeper might feel more comfortable on a firmer mattress that supports their spine.
Their medium mattress is a better bet for a combination sleeper, who needs enough firmness to support their spine and enough softness to sleep comfortably on their side. Back sleepers with lower body weight might also find the medium mattress comfortable.
Firm mattresses are ideal for back sleepers because they help maintain spinal alignment. Out of the three mattresses, the firm mattress is also the best option for people with higher body weight, as they might feel like they sink into the soft and medium mattresses, not getting the support they need.
While Tulo’s website is user-friendly, it doesn’t provide much information about the company. For example, Tulo is the child company of the mattress store chain Mattress Firm, but they don’t mention it on their site.
Tulo is a relatively new company, so there isn’t a ton of information about their reputation online yet. Instead, we dug into Mattress Firm’s reputation to get a better understanding of the company’s business practices and how customers perceive them:
- While Tulo doesn’t have a Better Business Bureau listing, Mattress Firm has a rating of C+. Most complaints revolve around poor product quality, not fulfilling mattress guarantees, and poor communication of policies like warranties and in-home sleep trials.
- In 2018, Mattress Firm filed for Chapter 11 bankruptcy, closing a large portion of their stores.
- Tulo has not been involved in any lawsuits or product recalls in the last 3 years.
In terms of transparency, Tulo lets consumers know that the mattresses are made in the United States and lists the materials used in all foam layers.
Reviewers have mixed reports on Tulo customer service.
The majority of reviewers say that they had positive experiences with customer service, especially when it comes to returns.
However, some lower reviews report that customer service kept them on the phone for an extended period of time and was not helpful in dealing with mattress issues.
Tulo mattresses arrive compressed in a box. Most customers report receiving their mattresses in 2 weeks. Tulo doesn’t have a white-glove delivery service, so customers will receive their Tulo box at the door and need to unload it on their own.
The break-in period for Tulo mattresses depends on each individual’s body and comfort levels. Some people may find their beds ready to use the night after opening. Few reviewers complain about off-gassing (new mattress smell).
Return policies differ between mattress companies, which is why it is important to understand the return policy before purchasing your mattress online.
When looking at the company’s return policy, consider factors like whether returns are free and what the timeline is for returns. Here is some information on Tulo’s return policy:
- Tulo has a 120-night sleep trial. Mattresses can’t be returned after this trial period.
- Mattresses can be returned for free at any time during the sleep trial.
- To return your mattress, contact customer support for assistance.
When it comes to purchasing a mattress, Tulo believes that knowing your sleeping position is the first place to start. The company offers a streamlined option for choosing a mattress that fits your preferred position.
While the strategy of choosing between three different firmness levels simplifies the purchasing process, those who need more support or a medium-firm mattress for back issues might not find exactly what they need in Tulo’s products.
Lucia Whalen is a Chicago-based writer and multimedia journalist specializing in the intersection of health, science, and environment; she is also a co-founder of Trashy Magazine. Her writing has been featured in Atlas Obscura, South Side Weekly, MindBodyGreen, and other publications. She is a graduate of Northwestern University’s Medill School of Journalism.