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You’ve probably heard an earful about how important a good night’s sleep is. That said, in 2014,
We all know that the market is saturated with different mattress options. This can, without a doubt, make the shopping process difficult for consumers.
Here, we’ll look at the Puffy mattress line, the most popular of which is the Puffy Lux. While the Puffy website has customer reviews of their products, we also took into account expert interviews and relevant studies to analyze each Puffy mattress.
These include interviews with sleep researchers and coaches, a board certified emergency room doctor, and two chiropractors.
The Puffy mattress brand was founded in 2016 by CEO Arthur Andreasyan.
The brand is most known for selling three foam mattresses:
Each mattress is available in twin, twin XL, full, queen, king, and California king.
The Puffy Lux and Puffy Royal are both available in hybrid versions, too. The Puffy hybrid mattresses are softer and have more give than the foam design.
All the brand’s mattresses are currently manufactured in the United States, and the company offers customers a limited lifetime warranty on products.
Types of mattresses
There are generally three types of mattresses on the market to be aware of these days: innerspring, foam, and hybrid mattresses. Hybrid mattresses combine foam and textile with coil spring layers.
Mattresses from the brand have received some certifications for the materials used, including:
All Puffy mattresses use fabric or textiles that are OEKO-TEX Standard 100 certified. This means that the materials have been tested for harmful substances by independent OEKO-TEX partner institutes.
Additionally, the foams Puffy uses are CertiPUR-US certified. This means that all foam materials used in the mattress are made without formaldehyde, ozone-depleting substances, heavy metals, phthalates, and tris(2-chloroethyl) phosphate (TCEP) chemical flame retardants.
Puffy provides customers with a complimentary 101-night sleep trial on all products (including all three mattresses), according to the brand’s website. This allows for unsatisfied customers to return the product for free with a full refund.
Keep in mind that the Puffy return policy is limited to one return per household per year (two returns per household maximum). As well, the return must be exercised directly with Puffy within 101 nights of delivery.
Additionally, if mattresses shipped to Alaska or Hawaii are returned within the 101-night sleep trial, the company doesn’t include the initial shipping fees in the refund amount.
The pricing guide below reflects all Puffy mattress sizes, from twin to California King.
- $ = under $500
- $$ = $500–$1,000
- $$$ = $1,001–$1,500
- $$$$ = over $1,500
- Price: $–$$$
- Height: 10 inches
- Best for: Side sleepers
The first mattress from Puffy is made with three layers of foam, measures approximately 10 inches thick, and is available in a variety of sizes from twin to California king.
This mattress has a 5.5 out of 10 on the firmness scale, which is considered medium firmness, according to Wayne Ross, senior sleep researcher at InsideBedroom.
This means users can typically enjoy a blend of comfort and support when sleeping on this mattress.
“Puffy is a true, industry-standard, medium-firm bed,” Ross explains. “This firmness level typically indicates the bed will strike a nice balance, so the body feels both comfy and cradled.”
This mattress also provides additional features to consumers, including hypoallergenic and stain-resistant covers, which may be of interest to some users.
Ross suggests that those who weigh between 130 and 230 pounds will benefit most from sleeping on this mattress. Sleepers with higher body weight may find this mattress neither firm nor supportive enough.
Laura Bates, certified sleep science coach and founder of Comfybeddy, suggests that the foam in this mattress is much bouncier than traditional memory foam. It may not be suitable for couples or partnered sleepers who toss and turn throughout the night.
- Price: $$$–$$$$
- Height: 12 inches
- Best for: Couples, restless sleepers, or sleepers with allergies
The Lux builds on the Puffy Mattress by adding a layer for extra comfort. It has a medium firmness, similar to its predecessor.
As a result, this four-layer mattress can offer different support and body contouring than the original design. This makes it a good product choice for couples and restless sleepers, according to Bates.
“The mattress’s great motion isolation makes this model suited for couples, even if one person is a restless sleeper,” Bates explains. “It also provides a generous hug, making it an ideal product choice for side sleepers who require more cradling for their hips and shoulders.”
And because this mattress is made with foam materials, Dr. Janette Nesheiwat, an emergency room physician, suggests this product could be beneficial to sleepers with allergy issues.
“Foam mattresses can be the most allergy-friendly, although not entirely, as dust mites and allergens from bedding can still cause mild allergic reactions [for people with those allergies],” Nesheiwat explains. “If you suffer from severe allergies, this is certainly still a good option.”
Due to its plush feel, and generous hug to the body, Bates warns that this mattress may not be ideal for stomach sleepers or those who easily become hot at night.
According to MattressFinder, which is owned and operated by Red Ventures and is a sister site to Healthline.com, sinking into softer beds insulates body heat and might not give your spine the support it needs.
The Puffy Lux Mattress is also available in the Puffy Lux Hybrid version. The Lux Hybrid uses coil springs in the bottom layer of the mattress instead of solid foam.
Puffy Royal Mattress
- Price: $$$$
- Height: 14 inches
- Best for: Side sleepers, back sleepers, or those who sleep hot
This five-layer mattress offers ventilation and zoned support to users, according to Bates. It also contains a medium firmness, like the other Puffy mattresses.
The Puffy Royal contains features not available with either the Puffy Mattress or Puffy Lux. This includes gel-infused layers, a wave-shaped transition layer, and a zoned support system, which can be attractive to consumers looking for additional comfort, Bates explains.
Since it provides a decent amount of cradling and a neutral sleeping environment in terms of temperature, this mattress can also be ideal for hot, side, and back sleepers, she adds.
The pricing of this mattress is steep. For example, the twin version of this mattress is over $1,500.
The price is the same for the foam Puffy Royal and the Puffy Royal Hybrid, so you can get your preferred feel for the same price.
The company’s Trustpilot profile currently has over 20 reviews with an average rating of 3.5 stars out of 5. In lower ratings, reviewers express concerns about the unresponsiveness of the Puffy customer service team. They also report that their mattress doesn’t offer comfortable support.
On the Puffy website, reviews are overwhelmingly positive, with some of the more than 8,000 reviews marked as verified users. But not much detail is given on how reviewers are marked as verified.
Still, many reviewers remark that their Puffy mattress offers more comfort and better sleep than they’d been experiencing, and many own more than one Puffy product. Even reviewers who were satisfied with their Puffy mattress note that it might not be best for people over 6 feet and who weigh more than 200 pounds.
Better Business Bureau rating
Puffy doesn’t currently have a Better Business Bureau (BBB) rating, which, according to the BBB, can mean there’s either not enough information to base a rating on or that information is currently being reviewed.
Puffy was named in a 2018 lawsuit: A man alleged the Los Angeles-based online mattress retailer unlawfully sent him a promotional text message. There are otherwise no lawsuits on file.
All three of Puffy’s mattresses tout a 2020 winning seal, but you’ll have to do some digging to learn more about which review sites have featured or awarded these mattresses and why.
Each mattress is compressed and packaged in a box that is then shipped by FedEx. Shipping fees apply to certain states, such as Alaska and Hawaii. Orders typically arrive in a few business days.
To unbox your mattress, the brand advises removing it from the box, unrolling it, removing the vacuumed plastic, and letting it expand.
You should be able to start sleeping on it right away, but users report that full expansion may take several hours. This is typical for vacuum-sealed mattresses in a box.
New mattress tip
To make it easier to move, don’t cut open the plastic wrap until you have your mattress where you want it.
As soon as you break the seal on the plastic and let air in, the mattress quickly starts to expand. So try to cut the packaging without pausing, or the mattress might start to get in the way.
Keep your sleeping position and mattress firmness in mind
“While side sleepers need to give their preference to softer beds, back sleepers are advised to pick medium to medium-firm mattresses,” Ross explains.
“Stomach sleepers are recommended to choose firm beds, while petite sleepers (those who weigh less than 130 pounds) need a softer mattress for each sleeping position,” he adds. “The same rule also applies to folks who weight over 230 pounds, who require firmer mattresses [for] decent support.”
Don’t go too soft for back pain
Those who experience back pain may want to be cautious about foam mattresses like these. While Puffy mattresses are soft to the touch, this same softness can spell out trouble for those living with back pain, according to Dr. Alex Tauberg, a sports chiropractor.
“When a foam mattress is too soft, it is easy to sink into the mattress,” Tauberg explains. “Once sunken in, it can be difficult to move. This can keep a sleeper in one position for a long period of time, causing them to stiffen up. Then, when they finally move, they essentially have to dig themselves out of the hole they are in to reposition. This can be difficult for those with core stability issues to do without aggravating their pain.”
Keep your age and mobility in mind
A 2015 study involving 40 older adults who lived in a nursing home found that those who slept on a medium-firm mattress experienced an improvement in musculoskeletal pain and changed sleep latency, or the time from being awake to asleep. It’s worth noting the mattresses were used on adjustable beds.
It’s important to remember that no two experiences with the mattress will be the same.
Ask a healthcare provider for their opinion
If back pain is motivating you to shop for a mattress, Dr. Kevin Lees, auditing and quality manager for The Joint Chiropractic, advises consulting a chiropractor before buying one.
According to Lees, trained health professionals like chiropractors can help pinpoint certain medical conditions that you may want to take into account before purchasing a mattress.
“A chiropractor can help narrow down the best types for you,” Lees says. “However, you’ll want to test your mattress, too. To do that, keep in mind that the spine has a natural curve to it. A supportive mattress should follow the natural curves of the entire body. When laying down, there should be no place where your body is not touching the bed, meaning it is soft enough to support your curves.”
Opt for a mattress with a clear and easy return policy
You’ll want to keep an eye out for trial periods. This way, you can test out how a mattress responds to your body and potentially improves your sleep quality as a whole. Preferably, you’ll have at least 30 days for the mattress to fully expand (if needed) and for you to test it out.
In short, Puffy foam mattresses are a solid option for different people and sleeping positions. But they may not be suited for sleepers in larger bodies or hot sleepers.
If you aren’t sure which kind of mattress to choose, ask a healthcare provider who understands your medical history for advice.