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Shopping for a mattress used to require an in-store visit and often a long wait for delivery.
Nowadays, the bed-in-a-box market is changing the process and making it easier than ever. Instead of awkwardly flopping down on mattress floor models, you can try out a mattress in the comfort of your own home.
Lull is one such bed-in-a-box company that sells a single memory foam mattress model.
Below, we take a closer look at this Santa Barbara, California, mattress company so you can decide whether the Lull Mattress is right for you.
- Easy to choose. Lull only offers one option, making it easy to make a choice (no analysis paralysis here!).
- Good motion isolation. All-foam mattresses are known for their ability to prevent a lot of motion transfer, which is good news for couples or people who sleep with children or pets.
- Competitive pricing. This isn’t the cheapest mattress on the market, but it’s still a great option if you’re looking to avoid breaking the bank.
- Financing available. You can choose to finance your mattress with Affirm during checkout.
- Solid company policies. Lull offers a 100-night in-home sleep trial, a 10-year warranty, and free shipping and returns.
- Not ideal for sleepers with higher body weight. All-foam mattresses aren’t always ideal for sleepers more than 230 pounds because they lack extra support from a coil base.
- Poor edge support. Reviews suggest sizing up to avoid edge sagging issues that can interfere with comfortable sleep.
- No variety. With only one mattress available, you’re not able to select what firmness level or mattress type (like a hybrid or innerspring) you prefer.
- The mattress cover isn’t machine washable. While this might not be a deal breaker for some, it can make keeping your mattress clean tougher over time.
- Recent complaints about customer service issues and shipping delays. COVID-19 has led to some issues for Lull, which has caused some customers to complain about customer service and shipping delays.
Lull only offers one mattress, but we’ve included a pricing guide to give you an idea of how it compares to other mattresses on the market.
The queen-size mattress is just slightly over $1,000, but any size of the mattress you buy will cost under $1,500.
- $ = under $800
- $$ = $800–$1,500
- $$$ = $1,500+
- Price: $$
- Mattress type: All-foam
- Height: 10 inches
- Good for: Side sleepers, but will support back and stomach sleepers with lower body weight too
The top layer is made of gel materials that may help regulate your body temperature and provide pressure relief. The transition layer is designed to provide added support and prevent sinking and sagging. Finally, the foundation layer makes up the mattress’s base.
Despite the cooling layer, some reviewers had complaints about sleeping hot on this mattress.
The foam in this mattress is CertiPUR-US certified, which means it’s made without ozone depleters or chemical flame retardants and meets standards for chemical emissions. However, several customers mention strong off-gassing odors.
Some people also found the mattress too firm, but keep in mind that mattress firmness level is a preference and depends a lot on sleeping position and body type.
The medium-firm, memory foam construction of the Lull Mattress is ideal for side sleepers and those with lower body weight. Back sleepers and folks with higher body weight might not find enough support with this mattress. Stomach sleepers might find the surface too hard.
You can buy the Lull Mattress directly on the Lull website. It’s also available on the following retailer websites:
While Lull appears to offer its in-home trial period if you purchase through Amazon, it doesn’t look like an option if you choose to purchase from Target or Walmart. Keep that in mind as you shop.
Lull does offer sales on its mattress, sometimes slashing up to $250 off the original price tag.
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This means the medium-firm Lull Mattress is a great option for any sleeping position. However, reviews suggest that it works best for side sleepers looking for a comfortable, supportive mattress.
Slumber Yard, a sister site of Healthline that independently tests mattresses (sometimes by slicing them up to see the insides of them), says the mattress works well for people who toss and turn.
Combo sleepers won’t have too much trouble changing positions throughout the night because the foam has more bounce than traditional memory foam. However, if you’re looking for an extra-firm option, this isn’t the mattress for you.
Also, keep in mind that this might not be the best option if you tend to sleep hot.
While Lull says the mattress has cooling properties, reviewers didn’t all seem to agree. Some people even went so far as to claim the mattress made them break out into night sweats.
Slumber Yard also mentions that the Lull mattress lacks edge support, which means the mattress sinks if you sit on or roll near the edge of it. If your heart is set on this mattress, Slumber Yard recommends sizing up to negate issues with edge sagging.
Lull has a Better Business Bureau (BBB) rating of A+ and has been accredited since 2015.
However, there are several customer complaints logged on the BBB website. Most of the complaints about Lull have to do with customers being bombarded with spam emails despite not subscribing.
There don’t appear to be any recent lawsuits related to Lull in the past 3 years. Nor has the company issued a product recall in recent years.
Lull’s website explains that the mattress is CertiPUR-US certified and that it contains multiple layers of foam.
It’s challenging to find the exact specifications, though, unless you head to the FAQs section. Here you’ll find that the mattresses are manufactured in the United States, Vietnam, and China.
Reviews about the mattress itself are generally positive. Still, many customers dock points for poor customer service and delivery delays despite being happy with the product.
While the website states that delivery takes 1 to 4 business days, people report that this isn’t typically the case.
Additionally, reviewers who returned the mattress during the trial period cited firmness as a number one concern, with most finding the mattress too hard. Some people also commented that the mattress was too thin for their liking.
That said, there are plenty of people who love the Lull Mattress. The majority of reviews on the Lull website and Google reviews are overwhelmingly positive.
Positive reviews mention the comfortable feel, fast shipping, and easy delivery.
Lull is a bed in a box, so it will arrive compressed in a box. Lull recommends opening and unpacking the mattress right away. According to Lull, it will take up to 2 days to fully expand.
Mattresses ship to your front door via FedEx. Lull doesn’t offer premium white-glove delivery like some other companies, so you’ll have to get it into your bedroom yourself.
Since it’s made entirely of foam, expect some off-gassing odors. However, the mattress is CertiPUR-US certified, so smells should be minimal.
Most positive reviews don’t mention any notable issues with off-gassing. However, several negative reviews point out the strong chemical smell that emanates from the mattress after unpacking it.
The returns process depends on where you buy your mattress. If you buy directly from the Lull website, you just need to call, email, or start a chat session to begin the returns process.
The company will arrange to pick up your mattress. There’s no need to keep the box, because it’s impossible to fit the mattress back inside once it’s decompressed.
If you do choose to return your mattress, returns are free. You can also exchange the mattress during the 100-night trial if you suspect a potential defect.
However, you can’t get a second trial period for the model you’re receiving in exchange.
The Lull Mattress is a solid option for people on a budget looking for a memory foam mattress. It’s not a great pick for sleepers with higher body weight or people looking for a thick mattress. Rather, it’s ideal for sleepers who are looking for a firm yet contoured feel.
While Lull has experienced a few recent hiccups with shipping and deliveries due to COVID-19, most customers are happy with their new mattress purchase.
Steph Coelho is a freelance writer with chronic migraine who has a particular interest in health and wellness. When she’s not click-clacking away on her keyboard, she’s probably nose-deep in a good book.