PlushBeds Botanical Bliss mattressShare on Pinterest

We include products we think are useful for our readers. If you buy through links on this page, we may earn a small commission. Here’s our process.

Shopping for a mattress online can be a challenge. But even if you can’t test it out in a store, there’s still so much you can learn from a brand’s website and reviews. This can help guide you into making an informed decision that makes every night more restful.

The Botanical Bliss is an organic latex mattress sold by PlushBeds. The mattress comes in nine different sizes, two firmness levels (medium and firm) and three different heights, so you can customize it to fit your body’s needs.

This review addresses the pros and cons of this mattress, so you can decide if it’s the right one for you.

Pros

Healthline

Cons

  • Price. The cost is higher than other mattress-in-a-box brands.
  • Poor customer service. Some buyers are unhappy with the response from customer service.
  • Cumbersome. While the bed is customizable, changing the layers around can be complicated.
Healthline

The Botanical Bliss mattress from PlushBeds is priced as follows. Note that the mattress comes in three different heights: 9, 10, and 12 inches. As the mattress height goes up, so does the price.

When compared to other bed-in-a-box brands, The Botanical Bliss Mattress is more expensive. The starting point of $2,299 for a twin makes it one of the more expensive mattresses in its category.

Mattress SizeCost
twin$2,299–$2,899
twin XL$2,299–$2,899
full$2,699–$3,499
queen$2,799–$3,499
king$3,099–$3,799
California king$3,099–$3,799
split queen$3,198–$3,998
split king$3,298–$4,098
split California king$3,298–$4,098

  • Price: $2,299–$4,098
  • Type: Latex
  • Firmness: Medium and firm
  • Height: 9, 10, and 12 inches

Customer reviews on the PlushBeds website are overwhelmingly positive. Some rave reviews include the ease of delivery and the quality of the mattress itself. Many say the medium-firm mattress is soft — like a pillow top — and is gentle enough on pressure points for people with back or hip pain.

One happy customer says that, with the Botanical Bliss mattress, they can now sleep in any position.

According to PlushBeds, 80 percent of those buying this mattress choose medium firmness, which they say is best suited for side sleepers, though it can work for all sleeping styles.

The brand suggests the firm option is best for those who weigh more than 275 pounds or those who sleep on their stomachs or backs.

The mattress is made of materials that are all certified. This includes GOTS certified organic cotton and wool and GOLS certified organic latex. It’s also Greenguard Gold certified and OEKO-TEX Standard 100 Certified.

Furthermore, PlushBeds says the mattress is antimicrobial and resistant to dust mites, which might better suit people with allergies.

One pro for this mattress is that it’s customizable, so it works for a variety of sleepers. What’s more, the layers in the mattress can be rotated to change the firmness. This helps ensure that the mattress will work for you.

Despite the organic materials, some people complain of an off-gassing smell. Many rave that it has no odor, so this may be subjective.

Another downside is that there are many complaints on third-party sites about customer service, though the customer service team appears to respond to each one in order to come to a resolution.

Buy the PlushBeds Botanical Bliss mattress online.

You can purchase The Botanical Bliss mattress on the PlushBeds website or over the phone by calling 888-286-3404.

This mattress does go on sale from time to time. Keep an eye on the PlushBeds website, particularly around holidays.

The Botanical Bliss mattress might be a good choice if you’re looking for an organic, U.S.-made mattress. It might also work for you if you want a mattress that you can customize at home.

However, if you’re looking for a budget option, you might want to consider a different mattress.

Overall, reviewers say the feel of this mattress is soft and cloud-like, though it’s a bit more responsive (or bouncy) compared to a memory foam mattress.

Though it’s designed to not hold in heat, it’s also not specifically made with cooling technology.

Some people comment that the edge support could be improved. This may be especially good to keep in mind if you sleep with a partner and want to be able to use all the available space in your bed.

PlushBeds is not a Better Business Bureau (BBB) accredited business. However, it does have a BBB profile with a B+ rating, seven customer reviews, and 10 customer complaints. The company has answered these complaints in order to resolve them.

There doesn’t appear to be any pending lawsuits against the company or any current product recalls.

PlushBeds makes their mattresses in the United States.

In general, the reviews for PlushBeds are positive. There are more than 600 reviews on Trustpilot with an average rating of 3.2 out of 5 stars.

Many reviews are positive, but there are also some complaints ranging from problems with craftmanship, durability, and smell to issues with the return policy itself.

For most of these poor reviews, the company responds on Trustpilot to try to resolve the issue.

According to the PlushBeds website, the mattress will be sent to your home in a box. FedEx will deliver it to your door, but since it’s a contactless delivery, they won’t bring it inside.

The mattress comes compressed in a box. When you get it, simply take it out of the box and let it expand to its full size before sleeping on it.

As for delivery time, the mattress is sent out 7–9 days after you place the order.

PlushBeds offers a 25-year limited warranty. For the first 10 years of ownership, the company will replace the mattress if it has a manufacturing or material defect.

For the next 15 years, replacement options are handled at the discretion of the company.

The warranty doesn’t cover some things, like the mattress cover, slight body impressions, or comfort preference.

With your purchase, you’ll also receive a 100-night sleep trial. You have to keep the mattress for at least 30 days. But, after this period, you can return it for free if you’re still within the 100-day window.

To return the mattress, call customer service. PlushBeds will come pick up the mattress for free and give you a refund.

The Botanical Bliss from PlushBeds is a U.S.-made organic latex mattress that comes with several certifications.

The zip-off cover allows you to rearrange the latex layers to adjust it to your firmness preference.

With options for side, back, and stomach sleepers, there’s a way to customize your mattress to your body’s unique needs.


Jessica Migala is a freelance writer specializing in health, nutrition, and fitness content. She lives in Chicago with her husband, two young sons, and rescue pup. Find her on LinkedIn or on Instagram.