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Shopping for a mattress online can be a challenge. But even if you can’t test it out in a store, there’s still so much you can learn from a brand’s website and reviews. This can help guide you into making an informed decision that makes every night more restful.

The Botanical Bliss is an organic latex mattress sold by PlushBeds. The mattress comes in nine different sizes, two firmness levels (medium and firm), and three different heights, so you can customize it to fit your body’s needs.

This review addresses the pros and cons of this mattress, so you can decide if it’s the right one for you.


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  • Price. The cost is higher than other mattress-in-a-box brands.
  • Poor customer service. Some buyers are unhappy with the response from customer service.
  • Cumbersome. While the bed is customizable, changing the layers around can be complicated.
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The Botanical Bliss mattress from PlushBeds is priced as follows. Note that the mattress comes in three different heights: 9, 10, and 12 inches. As the mattress height goes up, so does the price.

When compared with other bed-in-a-box brands, the Botanical Bliss Mattress is more expensive. The starting point of $2,299 for a twin makes it one of the most expensive mattresses in its category.

Mattress sizeMattress heightMattress weightPrice
twin9–12 inches73–104 pounds$2,399–$2,999
twin XL9–12 inches78–110 pounds$2,399–$2,999
full9–12 inches106–154 pounds$2,799–$3,599
queen9–12 inches121–172 pounds$2,899–$3,599
king9–12 inches156–221 pounds$3,199–$3,899
California king9–12 inches157–221 pounds$3,199–$3,899
split queen9–12 inches121–172 pounds$3,298–$4,098
split king9–12 inches156–221 pounds$3,398–$4,198
split California king9–12 inches157–221 pounds$3,398–$4,198
  • Price: $2,399–$4,198
  • Type: latex
  • Firmness: medium and firm
  • Height: 9, 10, and 12 inches

Customer reviews on the PlushBeds website are overwhelmingly positive. Some rave reviews include the ease of delivery and the quality of the mattress itself.

Here’s how the mattress performs in a few key categories:

Pressure points and sleeping styles

Many say the medium-firm mattress is soft — like a pillow top — and is gentle enough on pressure points for people with back or hip pain.

One happy customer says that, with the Botanical Bliss mattress, they can now sleep in any position.

According to PlushBeds, 80 percent of those buying this mattress choose medium firmness, which they say is best suited for side sleepers, though it can work for all sleeping styles.

The brand suggests the medium-firm option is best for those who weigh more than 275 pounds or those who sleep on their stomach or back.

One pro for this mattress is that it’s customizable, so it works for a variety of sleepers. What’s more, the layers in the mattress can be rotated to change the firmness. This helps ensure that the mattress will work for you.


The mattress is made of materials that are all certified. This includes GOTS certified organic cotton and wool and GOLS certified organic latex. It’s also Greenguard Gold certified and OEKO-TEX Standard 100 Certified.

Furthermore, PlushBeds says the mattress is antimicrobial and resistant to dust mites, which might better suit people with allergies.

Despite the organic materials, some people complain of an off-gassing smell. Many rave that it has no odor, so this may be subjective.

Cooling properties

The Botanical Bliss mattress isn’t necessarily a cooling mattress, though PlushBeds does claim that it’s breathable.

There are a few reviews by people who say they usually sleep hot, but that PlushBeds didn’t seem to trap heat as much as their old mattress. It’s best described as temperature neutral, meaning it doesn’t get super hot at night, but it doesn’t actively cool you down either.

Motion isolation

The Botanical Bliss mattress is made of latex foam, which is typically a little bouncier than memory foam. Still, Healthline’s sister site Slumber Yard did the trusty water glass test on this mattress, and it passed with flying colors.

You can purchase the Botanical Bliss mattress on the PlushBeds website.

This mattress does go on sale from time to time. Keep an eye on the PlushBeds website, particularly around holidays.

You might want to try the Botanical Bliss mattress if:

  • You’re looking for an organic, U.S.-made mattress.
  • You want a mattress that you can customize at home.
  • You don’t mind spending a little more on a mattress.
  • You like a soft, cloud-like mattress that’s still responsive.

You might want something different if:

  • You’re looking for a budget-priced mattress.
  • You like the way a memory foam mattress conforms to your body.
  • You want a mattress that will cool you down at night.
  • You prioritize support on the edges of the mattress and want to be able to use all the available space in your bed.

PlushBeds is not a Better Business Bureau (BBB) accredited business. However, it does have a BBB profile with just one complaint.

There don’t appear to be any pending lawsuits against the company or any current product recalls.

PlushBeds makes their mattresses in the United States.

In general, the reviews for PlushBeds are positive. On Trustpilot, there are more than 600 reviews with an average rating of 2.6 out of 5 stars.

Many reviews are positive, but there are also some complaints ranging from problems with craftsmanship, durability, and smell to issues with the return policy itself.

For most of these poor reviews, the company responds on Trustpilot to try to resolve the issue.

According to the PlushBeds website, the mattress will be sent to your home in a box. FedEx will deliver it to your door, but since it’s a contactless delivery, they won’t bring it inside.

The mattress comes compressed in a box. When you get it, simply take it out of the box and let it expand to its full size before sleeping on it.

As for delivery time, the mattress is sent out 7 to 9 days after you place the order.

PlushBeds offers a 25-year limited warranty. For the first 10 years of ownership, the company will replace the mattress if it has a manufacturing or material defect.

For the next 15 years, replacement options are handled at the discretion of the company.

The warranty doesn’t cover some things, like the mattress cover, slight body impressions, or comfort preference.

With your purchase, you’ll also receive a 100-night sleep trial. You have to keep the mattress for at least 30 days. But, after this period, you can return it for free if you’re still within the 100-day window.

To return the mattress, call customer service. PlushBeds will come to pick up the mattress for free and give you a refund.

What type of latex is the PlushBeds Botanical Bliss mattress made of?

This mattress is made of 100 percent natural Talalay and Dunlop latex.

How long will the PlushBeds Botanical Bliss mattress last?

PlushBeds guarantees your mattress will last 25 years.

Which sleeping style is the PlushBeds Botanical Bliss mattress best for?

This mattress can work for any sleeping style. However, the brand recommends the medium-firm option for back sleepers, stomach sleepers, and people who weigh more than 275 pounds, while they say the medium option is best for side sleepers.

The Botanical Bliss from PlushBeds is a U.S.-made organic latex mattress that comes with several certifications.

The zip-off cover allows you to rearrange the latex layers to adjust it to your firmness preference.

With options for side, back, and stomach sleepers, there’s a way to customize your mattress to your body’s unique needs.

Jessica Migala is a freelance writer specializing in health, nutrition, and fitness content. She lives in Chicago with her husband, two young sons, and rescue pup. Find her on LinkedIn or on Instagram.