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We tried Wisp and found that it’s a convenient option for birth control delivery and other wellness needs. Want to learn more? Read our review of their company and products.
- Services and consultations
- reproductive health
- sexually transmitted infection (STI) testing
- STI treatment
One factor that can prevent people from seeking necessary medical care is the stigma of discussing sexual issues. Wisp can help, providing convenient access to sexual health and wellness needs, such as:
- birth control
- infection treatment
- sexual health products
Along with other services, Wisp aims to provide fast, accessible, and affordable medication and treatment for health issues. We’ll look at how well Wisp cares for urinary tract infections (UTIs), yeast infections, and STIs. We’ll also examine the service’s testing capacities and help you determine whether they can rival a trip to the doctor’s office.
Wisp is a subscription-based telehealth company that says it focuses on cutting through the sometimes complicated processes of healthcare to provide lower-cost treatment options for matters affecting sexual and reproductive health.
Healthline senior SEO associate Sydney Hanan tested Wisp and happily reports she would recommend the company.
“Wisp was a very convenient way to get my birth control prescription refilled and delivered. Normally, I would go to an OB-GYN or nurse practitioner to get my prescription, and then I would go to a pharmacy every month to pick it up,” Hanan says.
But she found that Wisp saved her time, and she liked that she could arrange delivery from the comfort of home.
Overall, she found Wisp a good fit for anyone looking for a convenient way to get birth control prescribed, delivered, or both.
“It probably helped that I have been on birth control for years and already know what works well for me,” she adds.
- Wisp medications are delivered free of charge.
- Services are available to all, including those not covered by insurance.
- New users get a free supply of medication their first month.
- Wisp is available in all 50 United States.
- Any prescriptions not covered by Wisp are available for same-day pickup at a local pharmacy.
- Wisp services are limited to the United States.
- The company caters primarily to those with internet access.
Hello Wisp offers treatments, products, and medications intended to improve sexual wellness and address multiple health concerns for adults.
But they also offer other products and treatments for all adults, including:
Whether you need medication for a one-time occurrence or repeat cases, Wisp offers discreet access to treatments. Delivery is fast, and they even offer delivery within a 24-hour window in special cases.
This service usually follows a medical history review to ensure you get what you need.
Here are some products Wisp offers:
Vaginitis and UTI treatments
Wisp offers treatments for two common types of vaginitis: BV and yeast infections. You can also order UTI treatments. Some of these medications require a prescription, while others are sold over the counter.
Cold sore and genital herpes treatments
Wisp sells prescription antiviral pills, like valacyclovir and acyclovir, to prevent and treat cold sores and genital herpes outbreaks. The company also offers doctor-prescribed antiviral and lidocaine pain relief creams.
If you prefer an over-the-counter (OTC) option, you can also opt for herbal supplements through Wisp.
They sell 15 different types of birth control pills, including combination pills and progestin-only pills (also called mini pills).
However, they don’t offer other forms of birth control, like the patch or the ring.
You can get Plan B (levonorgestrel) and Ella (ulipristal) through Wisp.
Both medications are forms of emergency contraception. However, while Plan B works best if taken within 3 days after having sex without a condom or other barrier method, Ella can be taken within 5 days.
Wisp can ship Plan B to customers in all 50 states. You don’t need a prescription to get Plan B.
However, Ella does require a prescription. Wisp can provide you with a prescription for Ella online, but they can’t ship the medication straight to your door.
Instead, you’ll have to find a pharmacy that will fill the prescription. Keep in mind that according to research from
Sexual health products
You can get silicone-based lube through Wisp, as a one-time order or as a subscription plan. Silicone-based lube is safe to use with latex condoms, but shouldn’t be used with silicone sex toys.
Services and consultations
Wispcare is where you can book a one-time consultation or opt for a subscription that allows unlimited online consultations. You can get consultations for things, like:
Wisp provides a platform to help with diagnosing or explaining STIs that may affect a person’s well-being. This service allows for unlimited sexual and reproductive health consultations. It also offers sessions with a primary care doctor.
The top treatments covered are for:
Overall sexual wellness
Wisp also helps provide insight into matters affecting sexual ability or interest.
This includes care and proper management advice for conditions, such as:
Wisp offers treatment and management options for conditions that affect your reproductive health, like delayed menstruation. It can also provide support for those who are lactating.
The service also looks at the root of conditions, like:
Other healthcare services
Wisp’s healthcare services aren’t tied exclusively to sexual and reproductive health.
The telehealth company can also fulfill existing prescriptions for common conditions, such as:
Hello Wisp is a good fit for anyone looking for a convenient way to get birth control prescribed and delivered, Hanan says.
Not only does Wisp give you a lot of control over how you get different medications, but the platform also allows you to select what’s right for you, delivering it to you within a set time frame. This time frame may be adjusted to suit your preferences.
You have what can easily get you access to medication using a:
- mobile phone
- another electronic device with internet access and a camera
Hanan says it’s easy to sign up for Wisp.
“I filled out my information online, first creating an account, answering some onboarding questions, confirming my identity with a picture of myself and my driver’s license, and answering questions about my medical history,” she explains.
The whole onboarding and questionnaire step took around 14 minutes, and she says you’ll need to provide a blood pressure reading.
The consensus among Wisp reviewers is that the platform, very simply, works.
Wisp also allows you to contact a qualified pharmacist or their medical team anytime during the day. This means you can discuss any questions or concerns about your medication or condition.
“My online portal provided me with updates on my order and connected me with other products and services that Wisp offers if I wanted them,” she says. “I also began receiving text message updates.”
Next, a doctor reviews the order.
“The online portal said this part could take 3 to 5 hours, but my order was approved after 7 minutes,” Hanan says.
Then, Wisp processes the order. Hanan chose to have her order shipped to her rather than picking it up at a pharmacy.
“Shipping was discreet, and the only branding on the box was its colors and Wisp’s nondescript triangle logo,” she says. “Even the return address label was discreet, with the sender listed as ‘Kate Wisplet.'”
For Hanan, shipping took 2 business days (4 days if counting the weekend) from the time she placed her order to the time she received it.
Wisp prices vary according to what you’re looking to treat. You can buy many medications and treatments à la carte or a monthly subscription to certain products and services, like birth control or telehealth visits.
The pricing for a one-time purchase from Wisp is typically higher than what you would pay at a pharmacy. However, if you want to sign up for a subscription, your monthly price may be comparable to buying from your local pharmacy, especially if you use a prescription discount service.
Here are some estimates for pricing for different treatments from Wisp. These prices are accurate as of the date of publication.
To manage vaginal conditions, Wisp offers medications like:
- Metronidazole: This antibiotic is used to treat pelvic inflammatory disease and BV, costing $65 for a one-time purchase or $45 per quarter. In gel form, the cost of metronidazole goes up to $108 for a one-time purchase or $30 a month ($90 per quarter).
- Fluconazole: This medication can treat fungal and yeast infections. The 150-milligram (mg) option costs $15 a month if you want a subscription, or $65 if you just want to buy it once.
Urinary tract infections
Wisp provides several treatment options for UTIs, including:
- Sulfamethoxazole-trimethoprim (Bactrim): This antibiotic is used to treat UTIs and costs $65.
- Nitrofurantoin: This UTI treatment is also $65.
These two treatments are what doctors typically prescribe for what are sometimes referred to as “uncomplicated UTIs.” These are UTIs that occur in otherwise healthy, nonpregnant people with a vagina.
Birth control pills
Since birth control pills need to be taken consistently for as long as you would like to decrease your chance of pregnancy, Wisp offers monthly subscription plans. These range from $5 to $29 a month, depending on how far you would like to pay in advance, how much you need, and how you would like them delivered.
For example, Yaz, a popular type of birth control, will run you:
- $8 for a 1-month supply sent to your local pharmacy
- $5 a month for a 3-month supply sent to your local pharmacy
- $19 a month to have Wisp deliver it to you
If you discover painful blisters around your mouth, lips, throat, or groin, this could mean you’re experiencing symptoms of herpes.
To help manage this condition, Wisp has several treatment options available at various prices. These include:
- Acyclovir: This is $65 for one-off medication or $10 a month for repeat deliveries.
- Valacyclovir: This costs $15 a month. It may also be taken daily for recurring cases at $20 a month.
Both medications are taken when outbreaks occur, and they cause similar side effects. However, valacyclovir tends to be prescribed more frequently.
Wisp doesn’t take insurance. But if you use Wispcare, lab tests your doctor orders may be covered by your insurance.
Getting started with Wisp is simple. You can begin with the symptoms quiz, which will guide you to the right Wisp service for your needs.
If you want treatment for a specific problem, you’ll be directed to a screen where you can request specific medication or defer to the doctor’s choice.
Once you submit your preferences, you can select whether you’re just looking to pay for a one-time service or interested in signing up for their Wispcare subscription that includes unlimited consultations.
After you check out, you’ll complete a medical questionnaire for your doctor to review. Wisp says you can expect a response from your doctor in 2 to 4 hours during the week and within 24 hours during holidays or weekends.
When your prescription is ready, you can choose to have it delivered free or sent to a local pharmacy for same-day pickup.
Everlywell sells at-home tests for conditions like:
While they may be able to help you narrow down the cause of your symptoms, they don’t offer treatments like Wisp does.
LetsGetChecked also provides at-home tests for your health needs, from STI tests to general wellness tests. There are test kits specially crafted for each condition.
However, similar to Everlywell, they don’t offer medications or other treatments.
Uqora is a company geared primarily toward urinary health. They also offer vaginal probiotics.
They may be a good fit if you’re looking for over-the-counter UTI treatments.
Nurx offers various services, including:
- birth control
- acne treatment
- STI testing
- genital herpes treatment
- chlamydia treatment
- trichomoniasis treatment
While Wisp also offers birth control, STI testing, and treatment for genital herpes, Wisp doesn’t provide acne treatment. Wisp also provides more general forms of healthcare management.
Hers provides several services focused on:
- hair care
- skin care
Comparatively, Wisp focuses on sexual and reproductive health, as well as general healthcare, but does not include:
- acne remedies
- skin care
- hair care
Wisp and Lemonaid share many similarities, including assistance with STI testing and health conditions, like menopause and irregular menstruation.
Both platforms provide general healthcare services as well. They also provide alternative services to in-person consultations with healthcare professionals.
But Wisp’s prescription medication service sets it apart from Lemonaid.
|Company | Customer Reviews*||Price||Considerations||Services offered|
|$5–$65, depending on your insurance and medication||• Wispcare doesn’t cover the price of several medications |
• insurance isn’t accepted
|prescription and nonprescription treatments for herpes, UTIs, and birth control|
|$25–$259, depending on your insurance and medication||• tests only|
• no medications or assessments
|at-home health tests|
|$24–$700+, depending on your purchase||• tests only|
• no medications or assessments
|at-home health tests|
|$30–$75, depending on your insurance and medication||focuses on UTI prevention rather than treatment||natural supplements for UTI prevention|
|• consultation fee is $15 for birth control|
• $35 for acne
|• not available in all 50 states|
• no personalized health assessments
|• birth control|
• at-home testing kits
• herpes treatment
• skin medication
• headache treatments
|$39 consultation and medications||treats limited medical conditions||• general health|
• sexual health
• skin care
• hair care
|$25 consultation and medications||can’t replace regular long-term medical care||helps treat:|
• hair loss
• erectile dysfunction
*Customer review averages are from Trustpilot. Last updated September 2023
Though Wisp can be a convenient alternative to in-person appointments, there are some cases where it may be necessary to see a doctor or visit a health clinic instead.
For example, an in-person appointment may be required to diagnose certain conditions, especially in cases where tests are necessary, such as:
- a physical exam
- a blood test
- other imaging tests
It’s essential to get a diagnosis the first time before assuming you have a UTI, a yeast infection, or another health issue.
Though Wisp professionals can provide refills for existing prescriptions, they can’t do an online diagnosis of conditions like:
- high blood pressure
You may also need to see a healthcare professional for conditions that require more intensive care or if your symptoms don’t improve after treatment.
Is Wisp legit?
Wisp is as legitimate as they come, should you have concerns about receiving discreet healthcare. The platform helps by bypassing potentially awkward in-person sessions.
The company also provides free delivery of prescription medications, with the bonus of having healthcare professionals on standby to answer any questions or concerns you may have at any time of the day.
Finally, Wisp says that all their physicians and partner pharmacies are board certified and licensed in the United States.
Is Wisp covered by insurance?
Wisp doesn’t accept insurance. However, certain laboratory tests may be carried out outside of Wisp and paid for in part by your insurance company.
HSAs and FSAs may be used to pay for the cost of treatments received under Wisp.
How much does Wisp cost monthly?
Your monthly Wisp payments will vary depending on the medications used. Monthly payments start at around $15 and can go as high as $65.
Where is Wisp available?
Wisp is currently available only in the United States.
Can you cancel Wisp at any time?
Yes. According to the Wisp website, you can cancel your subscription anytime by contacting their customer support team. You won’t receive a refund if there’s still time remaining in your current subscription period. Still, you’ll continue to receive access to the benefits of your subscription until the period is over.
How does Wisp protect your privacy?
To keep your medical concerns and treatments confidential, Wisp ensures that pills are delivered without labels, straight to you to guarantee your goods aren’t tampered with.
Wisp is a telehealth company that offers prescription and OTC medications shipped straight to your door in discreet packaging.
You can also access online doctor consultations to chat with a professional about sexual wellness concerns from the comfort of your home.
Elizabeth Plumptre is a freelance health and wellness writer. She has spent the past 4 years helping brands like Hims, MindBodyGreen, and Prose create content that resonates with diverse readers. You can check out more of her work by visiting bethwrotethat.com.