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Wisp is a telehealth company that provides access to care surrounding sexual health and wellness needs. This may include reproductive health, sexually transmitted infection (STI) testing, STI treatment, and more

One factor that can prevent people from seeking necessary medical care is the stigma of discussing sexual issues — regardless of how important it is for their well-being.

Wisp can help, providing convenient access to sexual health and wellness needs, such as birth control, infection treatment, and sexually transmitted infection (STI) testing.

Along with other services, Wisp is a telehealth company that provides fast, accessible, affordable medication and treatment for health issues.

This means Wisp tackles many matters you might have previously second-guessed getting a professional look at or ignored in the hopes they would go away.

We’ll be looking at how well Wisp cares for urinary tract infections (UTIs), yeast infections, and STIs. We’ll also examine the service’s testing capacities and help you determine whether they can rival a trip to the doctor’s office.

Wisp is a telehealth company that focuses on cutting through the sometimes long and complicated processes of healthcare to provide seamless, lower-cost treatment options for matters affecting sexual and reproductive health.

The subscription service also covers other important matters, such as COVID-19 testing.

Healthline senior associate Sydney Hanan tested Wisp and happily reports she would recommend the company.

“Wisp was a very convenient way to get my birth control prescription refilled and delivered. Normally, I would go to an OB-GYN or nurse practitioner to get my prescription, and then I would go to a pharmacy every month to pick it up,” Hanan says.

But she found that Wisp saved her time, and she liked that she could arrange delivery from the comfort of home.

Although Wisp offers 15 different birth control pills, Hanan notes that “Wisp does not seem to offer other forms of birth control, for those who prefer other options, like the patch, ring, or shot.”

Overall, she found Wisp a good fit for anyone looking for a convenient way to get birth control prescribed, delivered, or both.

“It probably helped that I have been on birth control for years and already know what works well for me,” she adds.

Hanan says it’s easy to sign up for Wisp: “I filled out my information online, first creating an account, answering some onboarding questions, confirming my identity with a picture of myself and my driver’s license, and answering questions about my medical history.”

The whole onboarding and questionnaire step took around 14 minutes, and she says you’ll need to provide a blood pressure reading.

The consensus among Wisp reviewers is that the platform, very simply, works.

Pros

  • Wisp medications are delivered free of charge.
  • Services are available to all, including those not covered by insurance.
  • The first month for new users comes with a free supply of medication.
  • Wisp is available in all 50 U.S. states.
  • Any prescriptions not covered by Wisp are available for same-day pickup at a local pharmacy.

Cons

  • Wisp services are limited to the United States.
  • The company caters primarily to those with internet access.

Wisp offers treatments, products, and medications intended to improve sexual wellness and address multiple health concerns for adults.

Many of the treatments that they offer are catered to women. For example, they offer birth control and medications for conditions that often affect people with a vagina, like bacterial vaginosis (BV) and yeast infections.

But they also offer other products and treatments for all adults, including COVID-19 antibody tests, lubricants, intimate care products, and medications for cold sores or genital herpes.

Wisp offers many products and services for sexual and general wellness. They include the following:

Wispcare

You can book a one-time consultation or opt for a subscription that allows unlimited online consultations. You can get consultations for things, like:

STIs

Wisp provides a platform to help with diagnosing or explaining STIs that may affect a person’s well-being. This service permits unlimited sexual and reproductive health consultations. It also allows sessions with a primary care doctor.

The top treatments covered are for:

Overall sexual wellness

Wisp also helps provide insight into matters affecting sexual ability or interest.

This includes care and proper management advice for conditions, such as:

Reproductive health

Wisp offers treatment and management options for conditions that affect your reproductive health, like delayed menstruation. It can also provide support for those who are lactating.

The service also looks at the root of conditions, like:

Medications

Whether you need medication for a one-time occurrence or repeat cases, Wisp offers discreet access to treatments. Special perks allow for delivery within a short period or even within a 24-hour window in special cases.

This service usually follows a medical history review to ensure you get what you need.

Birth control

If you’re looking to reduce your chances of becoming pregnant, Wisp offers a wide range of birth control options for your individual needs.

Emergency contraception

You can get Plan B and Ella through Wisp.

Cold sore and genital herpes treatments

Wisp sells prescription antiviral pills, like valacyclovir and acyclovir, to prevent and treat cold sores and genital herpes outbreaks. The company also offers doctor-prescribed antiviral and lidocaine pain relief creams.

If you prefer an over-the-counter (OTC) option, you can also opt for herbal supplements through Wisp.

Vaginitis and UTI treatments

Wisp offers treatments for two common types of vaginitis: BV and yeast infections. You can also order UTI treatments.

Sexual health products

You can also get silicone-based lube through Wisp, as a one-time order or as a subscription plan.

Other healthcare services

As mentioned earlier, Wisp’s healthcare services aren’t tied exclusively to sexual and reproductive health.

The telehealth company can also fulfill existing prescriptions for common conditions, like:

Wisp is a good fit for anyone looking for a convenient way to get birth control prescribed and delivered, Hanan says.

Not only does Wisp gives you a lot of control over how you get different medications, but the platform also allows you to select what’s right for you, delivering it to you within a set time frame. This time frame may be adjusted to suit your preferences.

Using a mobile phone, laptop, or another electronic device with internet access and a camera, you have what can essentially be described as OTC access to medication.

Wisp also allows you to contact a qualified pharmacist or their medical team any time during the day. This means you can discuss any questions or concerns about your medication or condition.

After onboarding and filling out a questionnaire, which took Hanan only 14 minutes to complete, you will be directed to your online portal.

“My online portal provided me with updates on my order and connected me with other products and services that Wisp offers if I wanted them,” she says. “I also began receiving text message updates.”

Next, a doctor reviews the order.

“The online portal said this part could take 3 to 5 hours, but my order was approved after 7 minutes,” Hanan says.

Then, Wisp processes the order. Hanan chose to ship her order rather than pick up at a pharmacy.

“Shipping was discreet, and the only branding on the box was its colors and Wisp’s nondescript triangle logo,” she says. “Even the return address label was discreet, with the sender listed as ‘Kate Wisplet.'”

For Hanan, shipping took 2 business days (4 days if counting the weekend) from the time she placed her order to the time she received it.

Wisp prices vary according to what you’re looking to treat. You can buy many medications and treatments à la carte or a monthly subscription to features like birth control or telehealth visits.

Here are some estimates for pricing for different treatments.

Herpes treatments

If you discover painful blisters around your mouth, lips, throat, or groin, this could mean you’re experiencing symptoms of herpes.

To help manage this condition, Wisp has several treatment options available at various prices. These include:

  • Acyclovir: This is typically taken during outbreaks. It’s a one-off $65 or $10 a month for repeat deliveries.
  • Valacyclovir: This is also taken when outbreaks occur, costing $15 a month. It may also be taken daily for recurring cases at $20 a month.

Vaginal infections

To manage vaginal conditions, Wisp offers medications like:

  • Metronidazole: This antibiotic is used to treat pelvic inflammatory disease and BV, costing $45 per quarter. In gel form, the cost of metronidazole goes up to $60 a month.
  • Fluconazole: This medication can treat fungal and yeast infections. At 150 mg, the medication costs $15 a month.

Urinary tract infections

Wisp provides several treatment options for UTIs, including:

  • Sulfamethoxazole-trimethoprim (Bactrim). This antibiotic is used to treat UTIs, and costs $65.
  • Nitrofurantoin. This UTI treatment is also $65.

Birth control pills

Since birth control pills require ongoing treatment, Wisp offers monthly payments ranging from $5 to $29, depending on how far you would like to pay in advance, how much you need, and how you would like them delivered.

For example, Yaz will run you:

  • $8 for a single 1-month supply
  • $5 a month for a 3-month prescription sent to your local pharmacy
  • $19 a month to have Wisp deliver it to you

Wisp doesn’t take insurance. But if you use Wispcare, lab tests your doctor orders may be covered by your insurance.

You may be able to shave some dollars off your medical expenses by using a health savings account (HSA) or a flexible spending account (FSA).

HSA

This also lets you set money aside for your healthcare expenses. But rather than requiring an employer to set it up, this account may be set up where you are typically charged a high deductible health insurance plan.

Contributions to this account are tax-deductible and may be made at any time.

This refers to a sum of money you agree to set aside from your paycheck, before tax, to go toward a nest for your healthcare. It’s provided by some employers to promote the well-being of their staff.

The money stored may then be accessed using an HSA card, or reimbursement from your savings can be planned.

FSA

This refers to a sum of money you agree to set aside from your paycheck, before tax, to go toward a nest for your healthcare. It’s provided by some employers to promote the well-being of their staff.

When you need to use the money, you’ll make a claim through your employer.

Getting started with Wisp is simple. You can begin with the symptoms quiz, which will guide you to the right Wisp service for your needs.

If you want treatment for a specific problem, you’ll be directed to a screen where you can request specific medication or defer to the doctor’s choice.

Once you submit your preferences, you can select whether you’re just looking to pay for a one-time service or interested in signing up for their Wispcare subscription that includes unlimited consultations.

After you check out, you’ll complete a medical questionnaire for your doctor to review. Wisp says you can expect a response from your doctor in 2 to 4 hours during the week and within 24 hours during holidays or weekends.

When your prescription is ready, you can choose to have it delivered free or sent to a local pharmacy for same-day pickup.

Everlywell

While Wisp and Everlywell both provide easy access to healthcare testing, Wisp provides more than just that.

EverlyWell is devoted to at-home testing to determine things like:

Wisp’s testing features focus solely on STIs and other sexual and genital conditions. But they also offer medications.

LetsGetChecked

LetsGetChecked also provides at-home tests for your health needs, from STI tests to general wellness tests. There are test kits specially crafted for each condition.

The test results usually come within 2 to 5 days.

In comparison to LetsGetChecked, Wisp provides easier access to tests, a resource on general health and wellness matters, and convenient access to prescription medications, such as:

  • birth control pills
  • yeast infection treatments
  • antiviral drugs
  • probiotics

Uqora

Uqora is a company geared primarily toward urinary health, but it also provides vaginal probiotics.

In comparison, Wisp offers doctor consultations, as well as:

  • medication for STIs
  • UTI antibiotics
  • probiotics

Nurx

Nurx offers various services, including:

  • birth control
  • acne treatment
  • STI testing
  • genital herpes treatment
  • chlamydia treatment
  • trichomoniasis treatment

While Wisp also offers birth control, STI testing, and treatment for genital herpes, Wisp doesn’t provide acne treatment. Wisp also provides more general forms of healthcare management.

Hers

Hers is committed to everything about the female body and wellness. It provides several services focused on hair care, acne, and skin care.

Comparatively, Wisp focuses on sexual and reproductive health, as well as general healthcare, but does not include acne remedies, skin care, and hair care.

Lemonaid

Wisp and Lemonaid share many similarities, including assistance with STI testing and health conditions, like menopause and irregular menstruation.

Both platforms provide general healthcare services as well. They also provide services that eliminate the need for in-person consultations with healthcare professionals.

However, compared with Lemonaid, Wisp’s prescription medication service sets it apart.

WispEverlywellLetsGetCheckedUqoraNurxHersLemonaid
Pricing$5 to $65, depending on your insurance and medication$25 to $259, depending on your insurance and medication$24 to over $700, depending on your purchase$30 to $75, depending on your insurance and medication– consultation fee is $15 for birth control
– $35 for acne
– $60 for headache care
$39 consultation and medications$25 consultation and medications
ConsiderationsWispcare doesn’t cover the price of several medications and insurance isn’t acceptedtests only; no medications or assessments tests only; no medications or assessments focuses on UTI prevention rather than treatmentnot available in all states; no personalized health assessmentsonly treats limited medical conditionscannot replace regular long-term medical care
Services offeredprescription and non-prescription treatments for conditions including herpes, UTIs, and birth controlat home health tests at home health tests natural supplements for UTI prevention– birth control
– at-home testing kits
– herpes treatment
– skin medication
– headache treatments.
services and products for general health, sexual health, skin care, and hair caretreats conditions including
anxiety,
depression,
insomnia,
hair loss,
acne, and
erectile dysfunction
Customer reviews (average on Trustpilot)4.62.0 4.64.73.62.22.6

Though Wisp can be a convenient alternative to in-person appointments, there are some cases where it may be necessary to see a doctor or visit a health clinic instead.

For example, an in-person appointment may be required to diagnose certain conditions, especially in cases where a physical exam, blood test, or other imaging tests are necessary.

Though Wisp professionals can provide refills for existing prescriptions, they cannot do an online diagnosis of conditions like arthritis, diabetes, or high blood pressure.

You may also need to see a doctor for conditions that require more intensive care or if your symptoms don’t improve after treatment.

Is Wisp legitimate?

Wisp is as legitimate as they come, should you have concerns about receiving discreet healthcare. The platform helps push you to the front of the line, bypassing potentially awkward in-person sessions.

The company also provides free delivery of prescription medications, with the added bonus of having healthcare professionals on standby to answer any questions or concerns you may have at any time of the day.

Finally, Wisp says that all their physicians and partner pharmacies are board certified and U.S. licensed.

Is Wisp covered by insurance?

Wisp doesn’t accept insurance — however, certain laboratory tests may be carried out outside of Wisp and paid for in part by your insurance company.

HSAs and FSAs may be used to pay for the cost of treatments received under Wisp.

How much does Wisp cost monthly?

Your monthly Wisp payments will vary depending on the medications used. Monthly payments start at around $15 and can go as high as $65.

Where is Wisp available?

Wisp is currently available only in the United States. Wisp provides services in all states, allowing easy access to the platform.

Wisp is currently unavailable to people living outside the United States.

Can you cancel Wisp at any time?

Yes. According to the Wisp website, you can cancel your subscription anytime by contacting their customer support team. You won’t receive a refund if there is still time remaining in your current subscription period. Still, you’ll continue to receive access to the benefits of your subscription until the period is over.

How does Wisp protect your privacy?

To keep your medical concerns and treatments confidential, Wisp ensures that pills are delivered without labels, straight to you to guarantee your goods aren’t tampered with.

Wisp is a telehealth company that offers prescription and over-the-counter medications shipped straight to your door in discreet packaging.

You can also access online doctor consultations to chat with a professional about sexual wellness concerns from the comfort of your home.


Elizabeth Plumptre is a freelance health and wellness writer. She has spent the past 4 years helping brands like Hims, MindBodyGreen, and Prose create content that resonates with diverse readers. You can check out more of her work by visiting bethwrotethat.com.