Felix Gray is an eyewear retailer that sells prescription and nonprescription glasses and sunglasses. Felix Gray specializes in blue-light filtering glasses for children and adults. Whichever frame or lens option you choose, Felix Gray eyeglasses come with lenses that are blue-light filtering.
If you’re looking into buying Felix Gray glasses online, you might have some questions about how it works, how to place your order, and whether the product is worth the price.
Let’s take a look at what customers can expect when shopping at Felix Gray.
Felix Gray pros
- Felix Gray’s blue-light filtering technology comes standard in every pair of glasses they sell, unlike other companies where blue-light filtering costs extra.
- The frame selection is contemporary and stylish.
- The website is easy to navigate on mobile and desktop.
- Felix Gray accepts HSA/FSA money and also partners with several major health insurance companies to provide reimbursement for their glasses.
Felix Gray cons
- There are other less expensive places to shop for glasses, or even blue light filtering glasses, online.
- There aren’t a lot of customer reviews available that aren’t on their own website.
- The health benefits of blue-light filtering glasses have yet to be firmly, independently established by studies not funded by eyeglass retailers.
- Prescription sunglasses aren’t currently available.
- They don’t have a ton of frames to choose from.
Felix Gray’s glasses options for adults are divided into three categories:
- glasses for all day wear
- glasses for nighttime (called “sleep” glasses)
- and sunglasses
They also offer all day wear and sleep glasses (but not sunglasses) in kids’ sizes.
You can choose prescription or nonprescription lenses in any type of frame Felix Gray sells, with the exception of sunglasses.
Felix Gray only offers single distance lenses. In other words, they have glasses for nearsighted or farsighted people, no bifocal or progressive lenses.
All Felix Gray’s glasses come with blue-light filtering technology in the lenses, as well as UV protection and an anti-glare coating.
Nonprescription blue-light filtering glasses from Felix Gray start at $95. Nonprescription magnifiers (also called “readers”) cost the same amount. That’s on the higher end of what nonprescription glasses without a well-known designer label would cost.
For prescription glasses, the price point starts at $145. Again, this is on the higher side of the price point of some other online retailers.
These higher price points reflect the fact that blue-light filtering and several other premium features are included with every pair of glasses that Felix Gray sells.
When you buy from other websites that claim to cost less, these features won’t be included. You’ll have to pay extra for them. And if you do opt to pay extra for these features, the cost will be comparable to Felix Gray.
Most Felix Gray glasses are ordered online.
You can order some of Felix Gray’s nonprescription glasses off of Amazon. You don’t necessarily save any money by doing this. In fact, it may end up costing you more, since you won’t be able to use any offers or coupons Felix Gray is running.
You may also have to use Amazon’s return policy and customer service if anything goes wrong, as opposed to Felix Gray’s policy.
You can also get Felix Gray eyewear at a small number of CVS locations in select states.
Have these ready
If you’re getting prescription glasses, you’ll need to enter your prescription information when you order from Felix Gray. You can send a photo of your prescription in with your online order, or you can enter the prescription manually.
Steps for ordering from Felix Gray
The first step to ordering Felix Gray glasses is to figure out what kind of glasses you’re going to get:
- blue-light filtering glasses that are nearly clear
- glasses designed to wear at bedtime to stimulate melatonin secretion for a better night’s sleep (“sleep” glasses)
- sunglasses with blue-light filtering lenses (these aren’t available with prescription lenses)
Once you’ve chosen between these three types of glasses, you’ll know which frames you are selecting from. You’ll also have an idea of how much your glasses are going to cost.
You can choose Felix Gray’s standard lenses or upgrade to a more premium lens as the next step of the ordering process.
Finally, you’ll need to give Felix Gray your shipping information before you’re able to get an estimate of the total cost (including tax) of your order and when it will be delivered.
When it comes to shipping, Felix Gray is standard with their competitors.
Felix Gray’s nonprescription glasses will ship from their warehouse within 3 to 5 business days. Prescription glasses take longer and won’t be processed and ready to ship until 5 to 7 days after your order. That makes the timeline of when you’ll receive your glasses a bit hard to predict.
You can pay to expedite your shipment so that the shipping process itself doesn’t take as long, and you can track your order through USPS once it leaves the warehouse. In general, it’s safe to say that it will be at least 7 to 10 days before your glasses arrive after ordering online.
As far as returns and exchanges, Felix Gray’s policy is pretty good.
Felix Gray offers free exchanges and you can get a refund up to 30 days after you receive your order.
All of the glasses they sell have a 1-year warranty through the manufacturer.
Does Felix Gray repair eyeglasses?
No. Felix Gray doesn’t offer repairs for eyewear, lens replacements, or frame reshaping at this time.
If your glasses break or they don’t fit and it’s past the 30-day refund window, you’ll have to go through the manufacturer’s warranty to get a replacement or repair.
Felix Gray has a 3.8 star rating (out of 4 stars) on Trustpilot. However, they only have a handful of customer reviews on that website, so that isn’t much customer experience to go by.
They also aren’t currently accredited or listed by the Better Business Bureau, which makes finding customer experience even more difficult.
Going off of the reviews that are available on eyewear forums, as well as the reviews Felix Gray has posted on its website, it seems like most customers have a pleasant shopping experience and are happy with the customer service.
Whether the product really works to reduce eye strain is harder to discern. Some reviewers say they noticed a “small” difference, while others admitted it was hard to tell if it was just a placebo effect.
Perhaps the biggest thing to keep in mind when you’re shopping through Felix Gray is that the science of blue-light filtering is still developing. The American Academy of Ophthalmologists says that digital eye strain isn’t caused by blue light.
They also say that you can improve your sleep by simply shutting off your devices early instead of buying expensive glasses. Of course, in the future, these guidelines may change.
When you’re shopping for glasses online from any retailer, here are a few tips to keep in mind.
- If you’re trying to get the best price, you might want to sign up for email lists for your favorite retailers and wait for a special deal. Be warned, these eyeglass retailers tend to email you a lot, so be prepared to sort through some spam before you find your golden coupon.
- Remember that the price you see on a retailer’s main screen (i.e., “Glasses starting at $9!”) will probably not end up being the price that you pay. Discount retailers tend to offer their lowest price on frames as a “door-buster” to get customers interested, but the price rapidly goes up once you start adding options like prescription lenses and blue-light filtering. At least with Felix Gray, the stated price is (for the most part) the real price.
- Shopping online for glasses or contacts might save you a little bit of money, but it shouldn’t mean that you skip your eye exam. If you have a family history of glaucoma, or if you’re over the age of 60, make sure that you’re getting a dilated eye exam every 1 to 2 years. If you wear prescription glasses, you should also get an eye exam every other year to make sure your prescription is up-to-date.
- Know your “must-have” features in your glasses before you start shopping. If you spend a lot of time on video calls, you might want antiglare. If you have kids who love to grab your glasses off your face, you’re going to want to spring for smudge-resistant coating. Know what you want and what you can do without before you start to place your order so that you don’t overpay for bells and whistles you don’t need.
If you have a job where you have to spend a lot of time looking at screens, it makes sense that you’re looking for ways to protect your eyes. Felix Gray does provide advanced blue-light filtering lens technology, dressed up in stylish frame selections.
In general, customers seem to be pleased with their purchase experience with Felix Gray.
Ultimately, if you believe that blue-light filtering glasses are an essential for modern life and digital living, you’ll probably be happy with Felix Gray. If you think blue-light glasses are a waste of money, you should probably shop elsewhere for your prescription glasses.
Kathryn Watson is a freelance writer covering everything from sleep hygiene to moral philosophy. Her recent bylines include Healthline, Christianity Today, LitHub, and Curbed. She lives in New York City with her husband and two children, and her website is kathrynswatson.com.