4.8
EXCELLENT
(32.2k+) from App Store Talkspace Best for : insuranceCost : starts at $0 copay with insurance; otherwise starts at $69 per weekServices offered : therapy for individuals, couples, teens, LGBTQIA+; psychiatry
WITH TALKSPACE Use code "HEALTHLINE85" for $85 off .
4.8
EXCELLENT
(374k+) from BetterHelp BetterHelp Best for : teen and young adult specialistsCost : starts at $65 per weekServices offered : individual; couples and teen therapy available through sister sites
WITH BETTERHELP Healthline visitors get 20% off the first month.
4.8
EXCELLENT
(3.2k+) from online-therapy.com Online-Therapy.com Best for : low-cost optionsCost : starts at $40 per weekServices offered : individual therapy; couples therapy
WITH ONLINE-THERAPY.COM Healthline visitors get 20% off the first month. Discount is applied automatically.
4.4
VERY GOOD
(1.8k+) from Brightside Health Brightside Health Best for : medication deliveryCost : starts at $95 per month, but prices may vary depending on insurance coverageServices offered : therapy, medication management How our picks compare How we chose the best online therapy platforms Our team of medical experts carefully vetted each online therapy service. They looked at the medical credibility, business practices, and social impact of each platform to ensure they meet our high standards. We considered many criteria, including:
mental health professionals who are all licensed social workers, psychotherapists, psychologists, or psychiatrists therapists with a wide range of expertise, including anxiety, depression, trauma, relationship issues, substance use, grief, and eating disorders a simple sign-up process positive customer feedback flexible payment options and fees a range of subscription options and services insurance coverage financial assistance The benefits of seeing an online therapist May be less expensive than in-person therapy Some platforms offer homework and activities What to look for in online therapy platforms Choosing the right online therapy platform involves looking at the quality, flexibility, and cost of care. Key things to consider include:
What does the plan include? How much does the subscription cost? What is the price for add-ons? What are the cancellation and refund policies? Are all therapists licensed? What does the therapist matching process entail? Is it possible to switch therapists? Our top picks for online therapy services Best for insurance coverage 4.8 (32.2k+) from App Store Cost: starts at $0 copay with insurance; otherwise starts at $69 per week Services offered: therapy for individuals, couples, teens, LGBTQIA+; psychiatry Therapy formats: text messaging, video chat, and audio messaging Use code "HEALTHLINE85" for $85 off .
Healthline's review With over 3,000 licensed therapists and multiple subscription plans, Talkspace takes the spot for the best appointment variety. About 69% of our survey respondents mentioned they could choose another therapist if their original one was not available.
After signing up, you’ll complete an assessment and choose your payment plan. Then, a consultation therapist will match you with several therapists. You’ll choose the one that fits your needs, and you can begin working with them within a few days.
In addition to individual counseling, it also offers specific services for couples and teens. Plus, Talkspace Psychiatry offers personalized psychiatric treatment and prescription management from a licensed prescriber.
Available plans include text, video, audio messaging, and live sessions. There are also breathing exercises that 48% Talkspace users used and enjoyed.
In addition, Talkspace offers journaling features, relaxing sounds, and an option to talk with a psychiatrist. Some subscribers express frustration about having to sign up for an entire month of services, which means you’ll still be billed for the month if you cancel early.
What our tester says “This was the first online mental health platform that I tried, other than telehealth with my traditional therapist. [The] signup [process] was quick and easy, and I felt that the survey asked the right questions about my mental health history and current status without getting long-winded.
“The therapist I was matched with was in touch pretty quickly. I found her helpful in discussing the situation at hand, but I will say that I got a lot of automated/copied and pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.
“With Talkspace, you do have scheduling freedom, but you pay weekly for the services. It’s not my preference (since it adds up quickly), though it’s great that you can have weekly sessions or daily messaging for when a deeper level of support is needed.
“Overall, I liked the flexibility of Talkspace.”
— Christy Snyder, Healthline editor
“This was the first online mental health platform that I tried, other than telehealth with my traditional therapist. [The] signup [process] was quick and easy, and I felt that the survey asked the right questions about my mental health history and current status without getting long-winded.
“The therapist I was matched with was in touch pretty quickly. I found her helpful in discussing the situation at hand, but I will say that I got a lot of automated/copied and pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.
“With Talkspace, you do have scheduling freedom, but you pay weekly for the services. It’s not my preference (since it adds up quickly), though it’s great that you can have weekly sessions or daily messaging for when a deeper level of support is needed.
“Overall, I liked the flexibility of Talkspace.”
— Christy Snyder, Healthline editor
Pros & cons You have constant access to your therapist. You may find texting to be more comfortable than in-person sessions. Talkspace offers discounts for paying biannually or quarterly. Talkspace is covered by a number of insurance networks. Payments aren’t on a sliding scale. Time zone differences with your therapist can delay communication. If you’re planning on paying with insurance, you’ll have to talk to your network to find out what your copay will be You have constant access to your therapist. You may find texting to be more comfortable than in-person sessions. Talkspace offers discounts for paying biannually or quarterly. Talkspace is covered by a number of insurance networks. Payments aren’t on a sliding scale. Time zone differences with your therapist can delay communication. If you’re planning on paying with insurance, you’ll have to talk to your network to find out what your copay will be Product details Insurance coverage: Premera, Optum, Blue Cross Blue Shield, Aetna, Cigna, and more; FSA/HSA also accepted Why we love it: Talkspace offers several communication platforms, therapy options, and flexible subscription plans. Plus, the company can prescribe medication and accepts insurance. App availability: iOS and Google Play
Insurance coverage: Premera, Optum, Blue Cross Blue Shield, Aetna, Cigna, and more; FSA/HSA also accepted Why we love it: Talkspace offers several communication platforms, therapy options, and flexible subscription plans. Plus, the company can prescribe medication and accepts insurance. App availability: iOS and Google Play
Best for teen and young adult specialists 4.8 (374k+) from BetterHelp Cost: starts at $65 per week Services offered: individual; couples and teen therapy available through sister sites Therapy formats: messaging, live chat, audio, and video sessions Healthline visitors get 20% off the first month.
Healthline's review BetterHelp has access to over 31,000 licensed, accredited, and experienced counselors and offers individual, couples, and family counseling.
Sessions with your therapist take place via video conferencing, exchanging messages, chatting live, and speaking over the phone. Users rave about the live sessions, with many saying it’s the reason they chose BetterHelp.
About 70% of our survey’s respondents also loved how messaging was an option for BetterHelp, and 44% loved how the platform also has journal prompts to help guide them on their therapy journey.
After completing a questionnaire and setting up your account, a computer program will match you with a therapist for your specific needs. Typically, this takes about 24 hours. You always have the option of requesting a different counselor.
BetterHelp now offers a feature that allows you to pause your subscription for 2, 4, or 6 weeks. During this time, you won’t be charged or meet with your therapist. You can only pause your subscription once every 3 months.
What our tester says Two of Healthline’s employees tried out BetterHelp and had great experiences overall.
Laramy Applekamp (she/her) loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched with 18 hours of submitting her responses.
Parisa Syed (she/they) found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says their matching process takes 24-48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the three months she used BetterHelp.
Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient, and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Laramy found the first therapist didn’t click with her on a personal level, but her current therapist is better in that regard.
Syed, though their therapist fit her needs, found that there was “an underlying feeling of being rushed…there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”
All in all, both Applekamp and Syed recommend BetterHelp as a online therapy platform.
Two of Healthline’s employees tried out BetterHelp and had great experiences overall.
Laramy Applekamp (she/her) loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched with 18 hours of submitting her responses.
Parisa Syed (she/they) found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says their matching process takes 24-48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the three months she used BetterHelp.
Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient, and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Laramy found the first therapist didn’t click with her on a personal level, but her current therapist is better in that regard.
Syed, though their therapist fit her needs, found that there was “an underlying feeling of being rushed…there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”
All in all, both Applekamp and Syed recommend BetterHelp as a online therapy platform.
Pros & cons The website and mobile app are easy to navigate. You can choose between messaging, live chatting, speaking on the phone, and video conferencing with your therapist. Financial aid is available. Therapists can’t diagnose conditions or prescribe medication. The service isn’t covered by most insurance companies. The service isn’t meant for use in a crisis. The website and mobile app are easy to navigate. You can choose between messaging, live chatting, speaking on the phone, and video conferencing with your therapist. Financial aid is available. Therapists can’t diagnose conditions or prescribe medication. The service isn’t covered by most insurance companies. The service isn’t meant for use in a crisis. Product details Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan Why we love it: BetterHelp has the largest network of qualified therapists and a user-friendly platform. It’s easy to switch therapists and cancel your plan. App availability: iOS and Google Play Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan Why we love it: BetterHelp has the largest network of qualified therapists and a user-friendly platform. It’s easy to switch therapists and cancel your plan. App availability: iOS and Google Play Best low-cost option 4.8 (3.2k+) from online-therapy.com Cost: starts at $40 per week Services offered: individual therapy; couples therapy Therapy formats: messaging, live chat, audio, and video sessions Healthline visitors get 20% off the first month. Discount is applied automatically.
Healthline's review Online-Therapy.com bases its entire operation on cognitive behavioral therapy (CBT) . This approach is a top pick when treating a variety of mental health conditions. CBT helps you identify, challenge, and overcome negative or unhelpful thinking and develop behavior modifications that help you think and interact more positively.
What makes Online-Therapy.com stand out from other online therapy platforms is its multifaceted approach to counseling. The platform uses a toolbox of resources, including worksheets, an online journal, a 30-minute weekly live chat with your therapist, and messaging to help you find the healing you need.
These additional resources are not typical of virtual therapy platforms and can help people continue their work apart from speaking with a therapist directly. Some users express concern about therapists only being available Monday through Friday for 8 hours per day, compared with other sites that offer 24/7 support.
Pros & cons You receive an online course in CBT. The app and website are user-friendly. You receive tools and worksheets that include daily feedback from your therapist. You’ll likely have to pay out of pocket. It doesn’t offer 24/7 support options. The company doesn’t have a Better Business Bureau profile. You receive an online course in CBT. The app and website are user-friendly. You receive tools and worksheets that include daily feedback from your therapist. You’ll likely have to pay out of pocket. It doesn’t offer 24/7 support options. The company doesn’t have a Better Business Bureau profile. Product details Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan Why we love it: Online-Therapy.com uses CBT to treat a range of mental health conditions and behaviors, making it great for self-improvement. Treatment includes yoga, meditation, and worksheets. App Availability: iOS and Google Play Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan Why we love it: Online-Therapy.com uses CBT to treat a range of mental health conditions and behaviors, making it great for self-improvement. Treatment includes yoga, meditation, and worksheets. App Availability: iOS and Google Play Best for medication delivery 4.4 (1.8k+) from Brightside Health Cost: starts at $95 per month, but prices may vary depending on insurance coverage Services offered: therapy, medication management Therapy formats: live video and messaging Healthline's review This online therapy service specializes in treating anxiety and depression, as well as a range of mental health conditions, including bipolar 2, insomnia, and obsessive-compulsive disorder (OCD).
Brightside offers four treatment approaches for depression: therapy, psychiatry, therapy and psychiatry, and its new service, Crisis Care.
Crisis Care is a national telehealth program that was designed specifically for people with elevated suicide risk. (The company states that it is not for people who are at imminent risk of self-harm and in need of emergency services.) The purpose of the platform is to fill the gap between routine services and emergency room visits.
Brightside offers remote care only, and its therapy and medication plans are currently available in all 50 states, except for Crisis Care, which is only available in select states.
Coverage and costs vary because Brightside plans can be paid monthly without insurance, except for Crisis Care, which can only be paid for through insurance.
What our tester says Laramy Applekamp tried Brightside Health for about 3 weeks and attended two sessions with two different therapists plus several of Brightside’s “lessons.”
Though Applekamp praises a quick sign-up, she notes being matched to a therapist was not tailored enough for her liking.
“It was hard for me to easily see whether any of the therapists I could sign up with specialized in different things, without clicking into each bio and reading it. There wasn’t any filtering, and other than their credentials (which aren’t necessarily easy for a layman to make sense of), there was no other information explicitly called out in their profiles.
“I didn’t really like how selecting my therapist was based off my schedule, rather than [indicating that it was] matching me with therapists that were a good fit with my questionnaire results.”
Applekamp shared that “being shown all the therapists available on a given day wasn’t very helpful for me — it felt like the burden of picking (and thus the worry about picking wrong) was placed fully with me, and I found myself stressing about which therapist I should select.
“Their bios did provide a personal statement, which was somewhat helpful in choosing — but honestly, even with my lower level of anxiety, I was feeling plenty anxious trying to make that choice!”
She says the therapist matching was centered on the specific day you’d want a session and results are sorted accordingly. This didn’t seem so helpful to her.
Applekamp did find Bightside’s focus on depression and anxiety comforting. She also appreciated the “homework” sent via the chat function helpful if you’re on mobile or the app directly.
Overall, she said, “This service seems like good value for someone who’s seeking to put in the work to get targeted anxiety or depression help, and likely even better value for someone who’s also looking for psychiatry to pair with it.
“I think it would feel overpriced if you were just looking for more of an emotional outlet with therapy, or a more casual therapeutic experience.”
Laramy Applekamp tried Brightside Health for about 3 weeks and attended two sessions with two different therapists plus several of Brightside’s “lessons.”
Though Applekamp praises a quick sign-up, she notes being matched to a therapist was not tailored enough for her liking.
“It was hard for me to easily see whether any of the therapists I could sign up with specialized in different things, without clicking into each bio and reading it. There wasn’t any filtering, and other than their credentials (which aren’t necessarily easy for a layman to make sense of), there was no other information explicitly called out in their profiles.
“I didn’t really like how selecting my therapist was based off my schedule, rather than [indicating that it was] matching me with therapists that were a good fit with my questionnaire results.”
Applekamp shared that “being shown all the therapists available on a given day wasn’t very helpful for me — it felt like the burden of picking (and thus the worry about picking wrong) was placed fully with me, and I found myself stressing about which therapist I should select.
“Their bios did provide a personal statement, which was somewhat helpful in choosing — but honestly, even with my lower level of anxiety, I was feeling plenty anxious trying to make that choice!”
She says the therapist matching was centered on the specific day you’d want a session and results are sorted accordingly. This didn’t seem so helpful to her.
Applekamp did find Bightside’s focus on depression and anxiety comforting. She also appreciated the “homework” sent via the chat function helpful if you’re on mobile or the app directly.
Overall, she said, “This service seems like good value for someone who’s seeking to put in the work to get targeted anxiety or depression help, and likely even better value for someone who’s also looking for psychiatry to pair with it.
“I think it would feel overpriced if you were just looking for more of an emotional outlet with therapy, or a more casual therapeutic experience.”
Pros & cons Insurance is accepted. It’s reasonably priced. Professionals include certified therapists and psychiatrists. Crisis Care is available only to people who have insurance. It may lack the more personal touch of in-person care. It isn’t a good fit for everyone. Insurance is accepted. It’s reasonably priced. Professionals include certified therapists and psychiatrists. Crisis Care is available only to people who have insurance. It may lack the more personal touch of in-person care. It isn’t a good fit for everyone. Product details Insurance coverage: Aetna, Anthem, United Healthcare, and more Why we love it: Brightside users can choose either a psychiatry package that includes medication monitoring and support, a therapy package, or a combination of both depending on their needs. There is also a crisis care option for those who are in need of immediate help. App availability: iOS and Android Insurance coverage: Aetna, Anthem, United Healthcare, and more Why we love it: Brightside users can choose either a psychiatry package that includes medication monitoring and support, a therapy package, or a combination of both depending on their needs. There is also a crisis care option for those who are in need of immediate help. App availability: iOS and Android What can you expect from online therapy? While there are many similarities between online therapy and in-person therapy, there are some differences to expect. The main one is that appointments will primarily be done via video or phone call or even messaging.
Matching with a therapist Like face-to-face therapy, you may have the opportunity to pick your therapist. This depends on the platform you use, though, since some options match you with a mental health professional who best fits your needs and goals.
However, some teletherapy platforms allow you to sift through a list of available therapists and counselors.
Best for teen and young adult specialists BetterHelp - Affordable therapy anytime GET STARTED Healthline visitors get 20% off the first month
Your first appointment Also like in-person therapy, your initial appointment may consist of getting to know one another. Your therapist may ask you questions about:
what you’re looking to accomplish in therapy any traumas or triggers whether you’ve been to therapy before whether you’ve received any mental health condition diagnoses whether you’re currently taking any medications for mental health conditions any goals you have moving forward If you filled out any questionnaires or intake documents prior to meeting, your therapist may go through your answers with you to ensure everything is correct.
Communicating with your online therapist Some people tend to prefer online therapy because all communication is done virtually. This will ultimately depend on the platform you choose, your therapist, and any subscriptions you’ve signed up for. You may have the ability to chat via messaging or audio call between sessions.
For many users, online therapy is more convenient if you have consistent access to a computer or smartphone. However, don’t expect your therapist to respond immediately if you don’t have a scheduled appointment. In some cases, it can take them hours or days to reply.
Frequently asked questions Is online therapy effective? Plenty of research supports the effectiveness of online therapy. In general, live video calls are most similar to face-to-face therapy sessions and offer the most benefit.
Many people appreciate the variety of available communication formats, such as text, video calls, and chat rooms. A 2019 study suggests psychotherapy platforms offering several digital communication options can effectively treat depression.
According to research from 2017 , internet-based CBT is an economical and effective way to treat several mental health conditions, including phobias, bipolar disorder, and OCD.
Research from 2021 found that live video psychotherapy sessions were as effective as in-person sessions. The video sessions involving CBT for anxiety, depression, and PTSD were most effective.
Plenty of research supports the effectiveness of online therapy. In general, live video calls are most similar to face-to-face therapy sessions and offer the most benefit.
Many people appreciate the variety of available communication formats, such as text, video calls, and chat rooms. A 2019 study suggests psychotherapy platforms offering several digital communication options can effectively treat depression.
According to research from 2017 , internet-based CBT is an economical and effective way to treat several mental health conditions, including phobias, bipolar disorder, and OCD.
Research from 2021 found that live video psychotherapy sessions were as effective as in-person sessions. The video sessions involving CBT for anxiety, depression, and PTSD were most effective.
What kind of therapist is right for me? To determine the best type of therapist for your needs, consider your main reason for having therapy and whether you require a diagnosis or medications.
There are different types of mental health professionals , such as:
Psychologist: Psychologists offer psychotherapy that relates to behaviors, emotions, and thoughts. Psychologists have a doctorate degree, typically a PhD or PsyD, and can provide psychological testing to diagnose and provide treatment recommendations. In most states, they’re unable to prescribe medications.Psychiatrist: A psychiatrist is either a doctor of medicine (MD) or osteopathic medicine (DO). They diagnose and treat mental health conditions and can prescribe medications.Licensed marriage and family therapist (LMFT): LMFTs have a master’s degree. They provide counseling to families and married couples to resolve specific concerns and treat mental health conditions. In some states, LMFTs can diagnose mental health conditions.Licensed professional counselor (LPC): An LPC has a master’s degree. They treat mental health conditions, and in some states, can diagnose them.Licensed clinical social worker (LCSW): LCSWs have master’s degrees in social work and are licensed to provide diagnosis and counseling services to clients.Psychiatric mental health nurse practitioner — board certified (PMHNP-BC): PMHNHP-BCs are nurses with a master’s or doctorate degree. They specialize in mental health diagnosis, counseling, treatment, and can prescribe medications.To determine the best type of therapist for your needs, consider your main reason for having therapy and whether you require a diagnosis or medications.
There are different types of mental health professionals , such as:
Psychologist: Psychologists offer psychotherapy that relates to behaviors, emotions, and thoughts. Psychologists have a doctorate degree, typically a PhD or PsyD, and can provide psychological testing to diagnose and provide treatment recommendations. In most states, they’re unable to prescribe medications.Psychiatrist: A psychiatrist is either a doctor of medicine (MD) or osteopathic medicine (DO). They diagnose and treat mental health conditions and can prescribe medications.Licensed marriage and family therapist (LMFT): LMFTs have a master’s degree. They provide counseling to families and married couples to resolve specific concerns and treat mental health conditions. In some states, LMFTs can diagnose mental health conditions.Licensed professional counselor (LPC): An LPC has a master’s degree. They treat mental health conditions, and in some states, can diagnose them.Licensed clinical social worker (LCSW): LCSWs have master’s degrees in social work and are licensed to provide diagnosis and counseling services to clients.Psychiatric mental health nurse practitioner — board certified (PMHNP-BC): PMHNHP-BCs are nurses with a master’s or doctorate degree. They specialize in mental health diagnosis, counseling, treatment, and can prescribe medications.Does insurance cover online therapy? Due to the COVID-19 pandemic, more insurance companies have begun to cover online therapy. Online therapy coverage depends on your insurance plan, therapist, and state regulations.
There are other ways to tell if your insurance covers online therapy , including calling your insurance company, checking with your company’s HR department, and asking your therapist what types of insurance they take.
Due to the COVID-19 pandemic, more insurance companies have begun to cover online therapy. Online therapy coverage depends on your insurance plan, therapist, and state regulations.
There are other ways to tell if your insurance covers online therapy , including calling your insurance company, checking with your company’s HR department, and asking your therapist what types of insurance they take.
Does Medicare cover virtual counseling? Medicare is now covering online therapy for all Medicare members. Medicare Advantage plans also cover online therapy.
When it comes to Medicaid, your coverage depends on your state. You can call the number on your Medicaid card for more information.
Medicare is now covering online therapy for all Medicare members. Medicare Advantage plans also cover online therapy.
When it comes to Medicaid, your coverage depends on your state. You can call the number on your Medicaid card for more information.
Is virtual counseling secure and confidential? There are personal and financial privacy considerations to think about when using online therapy. Read the website for details about how each platform manages security and protects your information.
Companies should offer transparency regarding how they collect and use your data. Reach out to the platform if you have specific questions regarding privacy and confidentiality so they can clarify any gray areas. Find out the process for deleting your account data if you cancel your plan.
Online therapy platforms on this list follow Health Insurance Portability and Accountability Act (HIPAA) federal guidelines to encrypt information and keep health data private. For example, companies encrypt all messaging systems and don’t record video calls.
However, HIPAA laws may not prevent companies from sharing some of your personal data that you submit to an app, questionnaire, or chat box, especially if you do so before you start an account.
It’s important to know that online therapy platforms may provide information to third parties, including Facebook.
Companies can use this data for targeted ads and marketing research, which is something to consider when dealing with sensitive information. Your profile information may also be visible to users if you use an app to connect to a community support group.
There are personal and financial privacy considerations to think about when using online therapy. Read the website for details about how each platform manages security and protects your information.
Companies should offer transparency regarding how they collect and use your data. Reach out to the platform if you have specific questions regarding privacy and confidentiality so they can clarify any gray areas. Find out the process for deleting your account data if you cancel your plan.
Online therapy platforms on this list follow Health Insurance Portability and Accountability Act (HIPAA) federal guidelines to encrypt information and keep health data private. For example, companies encrypt all messaging systems and don’t record video calls.
However, HIPAA laws may not prevent companies from sharing some of your personal data that you submit to an app, questionnaire, or chat box, especially if you do so before you start an account.
It’s important to know that online therapy platforms may provide information to third parties, including Facebook.
Companies can use this data for targeted ads and marketing research, which is something to consider when dealing with sensitive information. Your profile information may also be visible to users if you use an app to connect to a community support group.
Get matched with a therapist today Best for teen and young adult specialists Betterhelp Best for insurance coverage Talkspace Best low cost option Online-Therapy.com