We take a look at the company Positive Results, that offers Nanny Consultancy.
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Estelle Matthews: What do you do if you're having problems taking care of your child and unfortunately there isn't a super nanny around to help you. Well, Tara Stanton and Sophie Burns are two nannies who've set up positive results to come to your rescue. Let's meet them now. Welcome to you both Tara and Sophie, and Edward. Edward is your little boy? Tara Stanton: Yes. Estelle Matthews: Tara, do tell us. What is Positive Results? Tara Stanton: Well, basically we are a company which help parents with advice and tips from conception through to graduation and we offer all sorts of advice on anything if you can think off. Estelle Matthews: And why you're qualified to do that? Tara Stanton: Well, Sophie and I are both nannies and I found that when I fell pregnant with Edward, my credibility without the mummies went up, and I started asking me questions. So, I thought there is a gap in the market of mothers who want, somebody who is childcare qualified to give them advice and to give them tips. Estelle Matthews: Now Sophie, the business is relatively new, but so far are you popular? Sophie Burns: Yes, we had great feedback from all the clients that we've seen so far and we've had a lot of interest, and it's very exiting. Estelle Matthews: Now, what would I do, if I've got a specific problem to say, I've got a teething problem with my two year old or something. Would I phone you up or how does the system work? Sophie Burns: We have three tiers that you could choose from depending on your budget really, you can email us, you can telephone us or you can book us for a face to face consultation. Estelle Matthews: Now, you're in fact, what's known as a super nanny. You've been a nanny for very long time and the Norland Nannies. So, you're hugely qualified for the task. Can you kind of run through some of the things so far that people have asked help on? Sophie Burns: We've had a lot of parents who want a disciplined structure for their children. They find that they can't really agree; one parent wants to discipline in one way and another parent, another way. And they want something that we can come in with that, it is not necessarily a compromise, but it seeks them and it seeks their children and it gets the results that they want to have some kind of structure that works across the family, so that it's in best more harmony. Estelle Matthews: Now Tara, how much does the service cost? Is it something anyone can afford? Tara Stanton: Well, one of the reasons we set up was that we could be affordable for anybody. So, we have again a structure, where we have a mothers' network where you can have too short email answers a month. And also, you get a monthly news letter and that's currently four pounds a month. Estelle Matthews: Oh, that's very good value. Tara Stanton: And if you just want short email answer, then it's five pounds. If you want a telephone consultation, and then for every 15 minutes, it's ten pounds, and if you want face to face, it's 16 pounds per 15 minutes. It's all laid out in the website as well. Estelle Matthews: And do you do an emergency service to someone who is having a real panic? Tara Stanton: We actually do have an emergency service. We have an emergency telephone contact, which you can ring at anytime, which is a two pound surcharge on the ordinary telephone costs. And also, if you're a mom's network member, then you get 5% discount on all other contacts as well. Estelle Matthews: With a telephone conversation, can you really provide an efficient service? Is that enough, do you think? Tara Stanton: Certainly, for most cases especially, if you got a short something that we can answer within sort of 30 or 60 minutes, if you're clear on what is you're looking for, then we can offer a very clear response that's very tailored to the questions that you ask and the answers that you give. It's very easy, Sophie and I know the right questions to ask you, to get a feel for the type of parent you're and actually what the
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