Defining the Quality of a High Deductible Health Plan Video

Ellen Jackson, Vice President for Managed Care and Physician Services of Roper St. Francis Healthcare talks about defining quality in health care and how to choose quality with a High Deductible Health Plan.
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Ellen Jackson: You know, in MRI or a CT or some sort of complex lab test or colonoscopy or something like that, to understand, what those are and what the differences are. It's easy to say, well, this one is a $100 cheaper if I go to X provider versus Y. But do they -- it's very difficult to explain quality and how do you define quality and is it worth that extra $100 that provider X, in order to get the quality, because may be they are the highest score in the Joint Commission survey or things like that. The product itself and how you use it, isn't all that complex. You pay a lower premium and you are responsible for all of the bill up to your deductible and your deductible is higher, that's why they call it high-deductible health plan than, you would find in a PPO or an HPO. The challenge is educating them about the purchase and the selection of their health care services and how to choose between cost and quality and how to understand those two and that's really where the complexity is with a high deductible health plan. The goal is to get, people more interested in what services they are receiving and purchasing and how much they cost. But to choose that and understand the dynamics of which hospital is better or which physician is better or which procedure is better, is really the complex part, from my prospective.

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