Coverage Experience - Maria Roberts's Story Video

Unsure about whether she has an HMO or a PPO, Maria is unsatisfied with her health insurance coverage provided by her school system.
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Are you satisfied with your health insurance coverage? Maria Roberts: I think, I am not sure if this is an HML or a PPL or it's provided through the school system. It's really bad insurance. It's like the deductible is over $300 for a single. Even though I am a school teacher for 30 years. So, yeah it's not good. Where do you go for medical information? Maria Roberts: Usually online, I will look and see. If I have got some kind of condition that I am not sure of, I will try and see if it's something that I need to see a doctor about. What do you do when you have a problem with your health insurance? Usually if I have a problem with my insurance I just call the provider and they do something to get -- I come from a pretty small town in Colorado, so the contact people are pretty good.

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