This health video focuses on better health care for people suffering from deafness.
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Jennifer Matthews: Janelle Berry loves time with her son Curran. Her sister, Articia, often helps the two communicate. Janelle is deaf, Curran can hear and even Articia has some hearing loss. When Janelle had Curran, an interpreter was with her during the delivery, but for other medical visits, the deaf person often has to wait for an interpreter. Janelle Berry: When I call to make an appointment, I always say, 'I need an interpreter'. They say, 'Okay'. Sometimes they don't show. Jennifer Matthews: Now, a system called deaf-talk may decrease the waiting time from a few hours to a few minutes. Articia shows how it works. Using this camera, an interpreter can see the patient signing and the patient can see the interpreter on the screen. The device is placed on a rolling cart and moved to any room with a high-speed phone line. Cathy O'Neill: It's a little more private than using a live interpreter, because you turn it on when you need it and off when you don't need it, versus a live interpreter who has to stay in the room with the patient. Jennifer Matthews: Interpreter Kathy Beetham agrees it's a big advance. Kathy Beetham: Patients think it's cool, and it's quick, and someone's there, and so it's not an issue of waiting for someone to come and having someone sit there with them. Jennifer Matthews: Both Articia and Janelle say they'll rest easier knowing it's there if they need it. This is Jennifer Matthews reporting.