Patient coordinator Amelia Barcenas explains why it is good for her to be with patients during their bariatric procedures.
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It is important for me and Doctor Dahiya that I go with him in surgery because the patient sees me from the office is acquainted of what my job is in the office at the same time carried in the OR. It’s a different touch but the patient would feel that they are really important that—you know that it’s a family. We’re there for them. That provides a higher level of quality of care that we rendered our patient because no other coordinator will go to the OR and extend their hand in the OR and make sure that the patient has everything that they would need in a hospital. Let me give you an example, I used to be a scrub nurse in the OR and I know that I when a patient comes in that OR where they’re all nervous and when I get in OR and the patient sees me that I was there, the first thing that they’re going to tell me is, “Thank you so much that you are here with me and I’m so scared” That gives you a little bit feeling of, “Hey! The important of a person being in the OR with that patient is the number one priority of our program because of the comfort level that we could provide them going into surgery.
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